Senior Client Advisor - Miami Design District

  • Company: Loewe USA
  • Country / Region : United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LOEW00541
  • Date of publication: 2020.11.09

Position

Responsibilities:

  • Meet individual and store sales targets and clientele sales goals;
  • Exemplify the core values of the brand when assisting customers;
  • Support sales staff when merchandise is needed that is in stock but not on the sales floor;
  • Actively engaged at all times with a "team selling" mentality
  • Incorporate product knowledge in the sales process with the goal of maximizing sales, units sold per transaction, and the dollar value of each transaction;
  • Adhere to all company policies and procedures;
  • Facilitate and develop lasting relationships with clients to increase client retention;
  • Promote store events through email, phone, and personalized notes;
  • Develop and maintain a client book to better assist growing an engaged clientele;
  • Consistently follow up with any shipping, alteration, or other issues related to clients;
  • Assist in general housekeeping and the maintenance of the selling space;
  • Actively participate in visual merchandising including regular maintenance due to sell through;
  • Support shipping and receiving and inventory control as requested;
  • Maintain inventory in an efficient, clean, secure and organized fashion;
  • Partner with Management for replenishment on sold out styles, collection feedback, and product performance;

Profile

Profile:

  • 1+ years' experience in retail
  • Proven experience driving positive customer interactions
  • Strong verbal and written communication skills and excellent organizational skills
  • Flexibility to work a retail schedule including evenings, weekends and holidays
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Fashion & Leather Goods

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