Senior Sales Consultant - Selfridges

  • Company: Loewe UK
  • Country / Region : United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LOEW00572
  • Date of publication: 2021.01.27

Position

As a senior sales consultant for Selfridges within the LG department, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.


Profile

KEY RESPONSIBILITIES:

Brand Ambassador

  • Excite and install passion and pride for the brand
  • Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
  • Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

General Store VM/ Client Management

  • Reflect the visual merchandising guidelines promoting the brand image
  • Enhance customer service standards in store to ensure the best client journey

Sales/ Business Monitoring

  • Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
  • Build and maintain a relationship with them
  • Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
  • Process the sale in a confident and professional manner
  • Gather the client's CRM details to enlarge your client book
  • Drive your product knowledge by keeping up to date with fashion trends
  • Update yourself on all product lines through research
  • Ensure all Company policies and procedures are attended
  • Support control and management of stock

 


Additional information

PROFILE & EXPERIENCE:

  • A minimum of 3 years' experience in sales in a luxury, high fashion environment
  • Experience in selling LG
  • Passion for fashion and sales
  • A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
  • Excellent personal presentation - a Loewe Brand Ambassador
  • Understanding of Retail KPIs
  • A fluent level in English is essential and additional languages are an advantage
Apply

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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