Position
KENZO is currently seeking a Stock Associate to join its Woodbury Common boutique opening Spring 2021.
This position is responsible for directing the movement of all merchandise entering and exiting the store and for ensuring that all shipping/receiving policies, POS procedures and directives are implemented.
RESPONSIBILITIES
- Adhere to all company policies and procedures;
- Maintain inventory in an efficient, clean, secure and organized fashion;
- Support sales staff when merchandise is needed that is in stock but not on the sales floor;
- Anticipate merchandise maintenance needs and providing proactive solutions to space and storage issues;
- Assist HQ in reconciling Daily business of Store Transactions vs. POS transactions including Returns.
- Ensure that all merchandise is ticketed;
- Effectively participate in the timely preparation and completion of all inventories and cycle counts;
- Maintain an active role in the inventory reconciliation process;
- Manage and process all inter-store transfers, stock rotations and incoming/outgoing shipments as per policies and procedures;
- Understand and properly execute all paperwork and procedures relative to inventory maintenance (i.e., damages, RTVs, etc.);
- Partner with Management for replenishment on sold out styles;
- Assist in general housekeeping and the maintenance of the selling space image;
- Support visual, merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.;
- Support the operation and maintenance of the business regarding facility and fixture maintenance, coordinating cleaning and repair when required;
- Actively participate in visual merchandising including regular maintenance due to sell through;
- Assist other departments including the selling floor as needed and as requested by Store Management;
- Exemplify the core values of the brand when assisting customers;
- Ensure the highest standards while packaging client merchandise;
- Manage all aspects of the client delivery process inclusive of troubleshooting missing deliveries;
- Document all deliveries to clients, track and locate merchandise when necessary;
- Consistently follow up with any shipping, alteration, or other issues related to clients;
EXPERIENCE & EDUCATION
- Proficent in Microsoft packages (Word and Excel)
- Previous experience in a similar role
- Excellent numeracy and IT skills
- Strong verbal and written communication skills and excellent organizational skills
- Flexibility to work a retail schedule including evenings, weekends and holidays
