> Embody the brand image and have a strong understanding of the brand DNA
> Demonstrate role model behaviour that is representative of the Loewe brand.
General Store VM / Client Management:
> Actively drive your product knowledge to ensure you are fully up to date on the whole product range including product care, stock availability and after services offered
> Ensure first class client service is delivered and support the sales team by preparing products and advising them on stock availability
> Maintain stock room standards that reflect the brand image at all times
> Ensure all products are boxed, labelled and stored correctly in the stockroom and products on display are properly maintained to reduce stock damage.
Sales/ Business Monitoring:
> Ensure all internal stock transfers are properly recorded at the time of movement
> Transfer stock between stores when needed
> Receive all deliveries and check that the stock delivered corresponds to the invoices and no stock is damaged
> Maintain replenishment to ensure sufficient availability of products on the shopfloor at all times
> Ensure stock loss is minimised by conducting weekly rotative inventories and bi-annual stock takes
> Resolve stock discrepancies by searching for missing products and double checking all stock
> Complete weekly reports detailing the results of the rotative inventories with comments explaining discrepancies.
Team Management/ Back Office
> Work with the sales team to maximise sales and ensure efficiency
> Ensure all Company policies and procedures are adhered to
> Ensure CITES requests are completed for all exotic products
> Monitor stationary stock levels and place orders to ensure supplies don't run out.
> A passion for stock management
> Excellent at working and delivering against deadlines and the ability to work under pressure
> Ability to prioritise and be able to multi task
> Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions
> Proactive and positive in approach
> Able to communicate effectively with all internal and external teams
Education and Experience
> Education : to A Levels or above
> Experience : minimum of 2 years' experience in sales and stock control in a fashion environment, preferably luxury
> Software: Excellent working knowledge of Raymark, Microsoft Office and Lotus Notes
> Good team player and ability to work alone with high levels of motivation