Stock Controller - South Coast Plaza

  • Company: Loewe USA
  • Country / Region : United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: LOEW00544
  • Date of publication: 2020.11.09

Position

Opening Winter 2021

We are seeking a Stock Controller to assist in the movement of all merchandise entering and exiting the store and for ensuring that all shipping/receiving policies, procedures and directives are implemented.

Responsibilities:

  • Adhere to all company policies and procedures;
  • Maintain inventory in an efficient, clean, secure and organized fashion;
  • Support sales staff when merchandise is needed that is in stock but not on the sales floor;
  • Anticipate merchandise maintenance needs and providing proactive solutions to space and storage issues;
  • Maintain packaging levels and order replenishments in anticipation of the business needs;
  • Ensure that all merchandise is ticketed;
  • Effectively participate in the timely preparation and completion of all inventories and cycle counts;
  • Maintain an active role in the inventory reconciliation process;
  • Manage and process all inter-store transfers, stock rotations and incoming/outgoing shipments as per policies and procedures;
  • Understand and properly execute all paperwork and procedures relative to inventory maintenance (i.e., damages, RTVs, etc.);
  • Partner with Management for replenishment on sold out styles;
  • Assist in general housekeeping and the maintenance of the store image;
  • Support visual, merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.;
  • Support the operation and maintenance of the store regarding facility and fixture maintenance, coordinating cleaning and repair when required;
  • Actively participate in visual merchandising including regular maintenance due to sell through;
  • Assist other departments including the selling floor as needed and as requested by Store Management;
  • Exemplify the core values of the brand when assisting customers;
  • Ensure the highest standards while packaging client merchandise;
  • Manage all aspects of the client delivery process inclusive of troubleshooting missing deliveries;
  • Document all deliveries to clients, track and locate merchandise when necessary;
  • Consistently follow up with any shipping, alteration, or other issues related to clients;

Profile

Profile:

  • 1+ years' experience in retail environment
  • Proven experience driving positive customer interactions
  • Strong verbal and written communication skills and excellent organizational skills
  • Flexibility to work a retail schedule including evenings, weekends and holidays
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