It's a very exciting time to join LOEWE as we go through a period of growth. If you're a fan of LOEWE this is a fantastic opportunity to join our Miami Design District boutique.
You will be a true Brand Ambassador, ensuring efficient day-to-day running of the store and that our clients enjoy positive and memorable experiences.
As a Store Director, you will be a role model to the team with a responsibility for maximizing sales, profitability and efficiency standards.
Brand Ambassador, Customer Service and Public Relations
- Embody the brand image for customers and the store team whilst demonstrating a strong understanding of the brand DNA
- Excite and instill passion and pride for the brand
- Enhance customer service standards in store to ensure a world class experience is delivered at all times
- Manage and lead team efforts in clienteling towards new client acquisition and retention
- Lead and coordinate in store and promotional events
- Monitor sales performance, analyze results and forecast trends to propose commercial action plans to maximize sales and minimize costs
- Oversee the boutique's operational processes to ensure best performance
- Coordinate the supervision of sections and internal store processes related to inventory, maintenance, safety, visual & image standards, and service quality at the point of sale, in order to ensure full compliance with the company´s objectives in these areas
- Excite, motivate and lead the team
- Develop, train and continuously motivate associates towards achieving and exceeding personal and category sales objectives while applying retail excellence
- Optimize staff competencies to lead business growth by giving appropriate, timely and specific feedback
- Demonstrate leadership by playing an active role on the selling floor, coaching and team
- Train store staff by preparing products and sales training materials, delivering training sessions, and reviewing results and training needs.
- Knowledgeable and passionate about Fashion, Art, and Culture
- Open, fun, lively and connected to Miami life
- 10+ years' retail experience with a minimum of 5 years' direct management experience in a fashion environment, with proven experience managing Leather Goods & RTW
- Brand Ambassador to represent LOEWE´s brand image and to deliver a unique customer experience