Store Manager - Morocco Mall

  • Company: Christian Dior Couture Maroc
  • Location: Morocco
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: CDC02246
  • Date of publication: 2019.01.07


STORE MANAGER Morocco Mall - Casablanca


You are responsible for the management and the sales development of our store in Morocco Mall - Casablanca, in accordance with our guidelines.

Your main roles are:


o Increasing sales:

- Optimise sales by attracting new customers, public relations, customer service, customer loyalty

- Develop a customer network, being an ambassador of the brand, participating to local events outside the Boutique and coordinating in-store events

- Closely monitor sales reports and merchandise needs in order to ensure proper stock levels

- Oversee the execution of window displays and maintain high standards for in-store merchandising


o Team Management: Ensure a strong presence on the shopfloor

Focus on People development: manage, coach and train the sales staff

Optimise the staff competencies to lead the business growth

Develop the management team of the boutique


o Store management: Drive the activity using KPI's in order to reach the Boutique targets

Work closely with General Manager on sales, events, trunk-shows and team management

Provide regular reports

Coordinate with Finance, Buying teams, CRM, Visual Merchandising, HR and Training to ensure Boutique development

Oversee boutique operation activities



Experience of minimum 5 years in luxury retail and boutique management

Ability to be a Brand ambassador and to ensure excellent client experience

Ability in merchandising and stock control

Understanding of store financial report and budget

You are used to work with KPI's


Fluent in French and English. A third language would be a plus



Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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