Store Manager--Pasadena

  • Company: Fresh
  • Location: United States
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: FRSH00164
  • Date of publication: 2019.06.30



The Store Manager will lead and develop the store team through inspiring hands-on management and coaching. Ensuring that every client has a true fresh experience, the Store Manager will manage and coach their team into building relationships in order to create a loyal client base. The Store Manager will strive to identify business opportunities and implement the related actions in-order-to ensure the achievement of the store's goals and individual sales goals. He or she will be directly accountable for developing the business and monitoring the store's operations and budget.



  • The Store Manager is responsible for not only achieving their own sales goals and the goals of the alchemists, but ensuring the store achieves its sales goals
  • Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved
  • Ensure teams deliver to every client through demonstrating and modeling fresh core values
  • Support the team with consistent coaching, identify development and training needs
  • Identify, recruit and develop talent, secure succession plans
  • Organize the team in an efficient manner according to business needs and delegate responsibility
  • Translate strategic and business goals into concrete and individual actions and objectives
  • Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions
  • Develop a client base through excellent customer services, identify potential areas of improvement and cultivate a feel for the market trends
  • Ensure client data and metrics are captured
  • Establish a client-centric mindset in store to ensure the highest level of customer experience and achieve client loyalty objectives
  • Be the voice of the store by understanding business and local market to suggest actions and recommendations
  • Act as a liaison between Director Retail Stores/corporate and alchemists, communicating pertinent information to both parties
  • Ensure policies and standard operating procedures are communicated and implemented
  • Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management; keep track of all merchandise that enters and leaves the store
  • Manage payroll budget and effectively schedule to meet the demands of the store's business
  • Ensure receiving, transfer and damage paperwork is completed in a timely manager
  • Responsible for security of cash drawer, receipts, and bank deposits
  • Champion Visual Merchandising standards as set by Global Visual Merchandising initiatives and guidelines


  • 5 plus years of Management experience in a retail setting
  • Self-motivated, energetic individual with an outgoing personality who is driven to seek out and utilize available resources in-order-to increase store's sales
  • Must be outstanding at motivating store's staff to excel in their respective functions
  • Outstanding organizational and operational skills are mandatory
  • Sets an example of professionalism, cleanliness, product knowledge, and respect for the customer
  • The ideal candidate will also possess and strong background in cosmetics

Additional information

Based in the fresh Pasadena Store


Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

Discover the business group