Store Manager - Shanghai ONE ITC

  • Company: Fendi China
  • Location: China
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 10 years
  • Reference No.: FEND01116
  • Date of publication: 2019.05.15



Sales Management and Business Development

- Monitor and achieve store performance and profitability with relevant KPIs

- Demonstrate sales leadership for staff and set reasonable sales targets to the team

- Instruct and supervise staff in the correct execution of all company operating procedures

- Analyse the business, propose and implement action plans to improve results, generate sales for each product

- Manage customer service quality, to meet customer expectations by offering excellent customer service standards

Staff Management

- Manage sales force to achieve sales goals effectively and monitor their day-to-day tasks

- Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations

- Develop and improve individual's performance via coaching and mentoring exercises

- Supervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary action

Administrative Management, Communication and Reporting

- Manage day-to-day needs and administration

- Review and submit sales and operational reports to management in adherence to company's KPIs and policies

- Take necessary actions to effectively control costs and ensure efficient operation in the store, implement and support all security measures



- 10 years experience in the area of fashion and/or retail industry

- 5 years experience in leading and managing a team     

- Strong passion and knowledge of the luxury retail industry    


- Tertiary qualifications     

- Written and spoken English, any additional Asian languages/dialects a plus         


- Detail-orientated    

- Capable of analyzing, organizing and planning      

- Entrepreneurial spirit     

- Team leader 


- Strong computer literacy         

- Excellent presentation skills


Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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