Store Support Coordinator, Client Care Services. East Coast

  • Company: Louis Vuitton North America
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Manufacturing
  • Experience required: Minimum 2 years
  • Reference No.: LVM08353
  • Date of publication: 2019.04.09

Position

Louis Vuitton Americas is recruiting for a Store Support Coordinator to join the Support team at their new Client Care Services Center based in New Jersey.


Profile

This position will be the main point of contact for all East Coast Stores,  and is critical to maximize the satisfaction of our Clients with our Repairs Services.

 

The main duties include providing assistance and expertise to stores on service and repairs aspects, creating tailored solutions for critical cases and Clients, and identifying opportunities of retraining of the retail teams. This role is a true ambassador of the Client Care Center services. 

 

Pivotal in the Client Care Center, the Store Support Coordinators work daily with all teams including Craftsmen, Spare Parts and Shipping, with a Client-oriented mindset and constant focus on excellence.

 

We are seeking to speak to individuals that are detail oriented with a passion for Clients and service with strong time-management skills and standards of excellence. A Prior retail experience in a luxury brand is a plus. 

 

By joining Louis Vuitton, you will receive a generous benefit's package*, including but not limited to medical coverage, a retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.

As a Louis Vuitton employee, you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF. 

*Please note that restrictions may apply to part-time employees.

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