We are currently looking for a strong Team Manager to join our new store opening in Emaar Square at the end of the year.
ESSENTIAL DUTIES & RESPONSIBILITIES
Selling and Floor Management
Act as a role model demonstrating sales leadership to the team, support them with their own sales foster cross-selling and Client repurchase,
Build and develop own client portfolio,
Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the LV standards are achieved.
Support team with consistent coaching; identify their development and training needs, partner with Field Coach Trainer to tailor individual action plans,
Identify, recruit and develop talent, secure succession plans in collaboration with Store Manager,
Set individual and team goals; proactively assess and manage performance against expectations,
Manage and motivate the team to drive the business: create a positive and harmonious work environment, foster cooperation within the team and between managers.
Client & Business Development
Support the team in building long term Client relationship, leveraging the different clientele tools,
Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client related situations,
Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training),
Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within team,
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animations.
Is knowledgeable enough on shop floor procedures and sales operations to help the sales team in daily floor activity.
- Minimum 5 years of working experience, of which at least two of them in retail and/or from high end hospitality/hotel management, with a demonstrative track record in sales, leadership and management skills,
- Strong knowledge and a genuine appreciation and interest in luxury products and Client,
- Proficiency in English & Turkish, arabic would be a plus,
- Computer literacy.