Team Manager, Human Resources - South Coast Plaza

  • Company: Louis Vuitton North America
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Human Resources
  • Experience required: Minimum 5 years
  • Reference No.: LVM06457
  • Date of publication: 2018.07.16


Louis Vuitton's powerhouse Maison at South Coast Plaza has a unique opportunity for an experienced, innovative and agile HR professional. Serving as a key business partner to the Store Director, you will work to achieve & exceed business objectives through supporting & driving our employee life cycle in areas of: onboarding, recruitment, development and engagement of talent, implementation and administration of human resources programs and employment policies personnel record-keeping, and compliance with federal/state laws and regulations.

*This position will be based in store and a retail schedule is required


Recruitment and Onboarding

>  Manage full- cycle recruitment for permanent and non-permanent roles
>  Source, identify and interview candidates to ensure a match for business needs and culture
>  Manage hiring and onboarding for all store positions from start to finish, in partnership with the
Retail Learning Manager
>  Prepare compensation proposal requests and negotiate employment offers
>  Respond to all hiring inquiries to positively represent our brand
>  Work closely with the Store Management and Regional team members to conduct new hire onboarding and induction
>  Build proactive pipeline of candidates in the market for future openings for all areas of the business - including referrals of candidates to other local stores based off organizational and structural fit
>  Manage requisition process with Regional HR team and ensure legal compliance throughout recruitment process
>  Responsible for ensuring the maintenance of FTE budget and partner with Regional HR to maintain staff cost, headcount, and HR KPI's
>  Maintenance of all relevant talent acquisition trackers

Talent Development and HR Store Support

>  Identify key developmental needs and work closely with Store Management, Regional HR and Learning Manager to support and foster talent development and career growth for employees
>  Responsible for supporting with in retention, identification of talent, succession planning, career discussions with employees
>  Partner and provide guidance to support peer leadership and Senior Store Director on performance management, productivity touch bases, coaching and corrective actions, including Sales Action Plans (SAPs), Performance Improvement Plans (PIPs), etc.
>  Establish and maintain guidelines/communication for individual development plans
>  Manage and administer the annual review campaign (communication, management support and data collection), in partnership with Regional HR


>  Manage the functional new hire process for all employees including securing applications, completing background checks, new hire paperwork, follow up and follow through of the full hiring process
>  Manage and schedule interviews for Senior Store Director and Team Managers
>  Work closely and partner with Corporate and/or Regional HR as store liaison on notifications of any leave of absence requests, worker's compensation intake, benefits & compensation, payroll inquiries and all other related HR matters
>  Prepare and maintain accurate records, files, and reports, including responsibility for maintaining personnel records in compliance and conjunction with the NY corporate office; time keeping, reconciliation of hours and all HR related forms
>  Maintain a strong relationship with regional and corporate HR partners and Regional Vice President
>  Ensure compliance with federal, state, and local employment laws, as well as with LV policies and procedures and their communication to employees
>  Implement and interpret HR employment policies and procedures
>  Work closely and communicate frequently with the corporate Employee Relations team and Regional HR team to escalate matters respectively
>  Consistently demonstrate skills critical for managerial success including leadership, decisiveness, flexibility and sound business judgment
>  Perform other duties as assigned to meet the business objectives and goals

Additional information


>  Bachelor's degree required in Human Resources or related discipline required

Special Skills

>  Must be able to work in a fast-paced environment autonomously
>  Proficiency in Excel and other Windows software
>  Be able to work independently on multiple assigned tasks/projects and complete assignments within specified deadlines
>  Excellent interpersonal and communication (written, verbal, presentation) skills
>  Excellent organization and time management abilities
>  Experience with Microsoft Office: Word, Excel, and PowerPoint

Work Experience

>  3-7 years of experience in Human Resources; retail specialty or luxury environment preferred
>  PHR or PHR-CA Certification preferred
>  Maintain confidentiality and sensitive information
>  Strong ability to drive for results without compromising ethics and quality
>  Innate ability to make sound and mature judgment calls in a business context
>  Proven track record in sourcing (internally and externally) and recruiting candidates
>  Ability to articulate ideas clearly and concisely in a variety of settings, adjusting the message to match the audience
>  Deadline and detail-oriented


Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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