For the opening of the LOUIS VUITTON STORE in the NEW AIRPORT of ISTANBUL, we are looking for a TEAM MANAGER.
Since 1854, Louis Vuitton has brought unique designs to the world, combining innovation with style, always aiming for the finest quality. Today, the Maison remains faithful to the spirit of its founder, Louis Vuitton, who invented a genuine "Art of travel" through luggage, bags and accessories which were as creative as they were elegant and practical.
The new store in the heart of the new airport remains particularly true to the spirit of Louis Vuitton, servicing those with a love for travel and drawing clients from all over the globe.
As Team Manager, you will take ownership to lead and coach the team, build Client Relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered.
You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. Represent the Brand values and demonstrate the Louis Vuitton attitudes towards Clients and team members.
As a leader, you will have proven experience of commercial success, motivating teams and outstanding standards to ensure luxurious service at all times.
As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail industry. In addition to this you will receive a generous benefits package, unparalleled career development opportunities, in addition to learning from the very best talent within the industry.
"Make your career a beautiful journey" with Louis Vuitton.
ESSENTIAL DUTIES & RESPONSIBILITIES
Selling and Floor Management
Act as a role model demonstrating sales leadership to the team, support them with their own sales foster cross-selling and Client repurchase.
Build and develop own client portfolio.
Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the LV standards are achieved.
Support team with consistent coaching; identify their development and training needs, partner with Field Coach Trainer to tailor individual action plans.
Identify, recruit and develop talent, secure succession plans in collaboration with Store Manager.
Set individual and team goals; proactively assess and manage performance against expectations.
Manage and motivate the team to drive the business: create a positive and harmonious work environment, foster cooperation within the team and between managers.
Client & Business Development
Support the team in building long term Client relationship, leveraging the different clientele tools.
Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client related situations.
Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training).
Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within team.
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animations
Is knowledgeable enough on shop floor procedures and sales operations to help the sales team in daily floor activity.
- Minimum 5 years of working experience, of which at least two of them in retail and/or from high end hospitality/hotel management, with a demonstrative track record in sales, leadership and management skills.
- Strong knowledge and a genuine appreciation and interest in luxury products and Client.
- Proficiency in Turkish & English.
- Computer literacy.
-Successful candidates will be required to work at the Airport store operating hours (including night shift eg. 0h - 7h during 2 times / week aprox.