User Experience Project Specialist

  • Company: Loro Piana Italy
  • Country / Region : Italy
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Digital
  • Experience required: Minimum 5 years
  • Reference No.: LORP00796
  • Date of publication: 2021.02.03

Position

The resource will be included in the Digital & E-Commerce Department, specifically in the Customer Experience Team. He/she will support the activities related to the management of the User Experience in Loropiana.com and dedicated tools.

  • Work on the optimization of users Digital Experience.
  • Work on the benchmarking analysis of competitors and on the identification of best practices to be implemented.
  • Manage the UAT phase for the various software implementations.
  • A/B Testing activities aimed at website and App performance efficiency, SEO optimization of contents and CRO and UX continuous improvement.
  • Creation and optimization of A/B Testing (and others) in order to identify possible improvements related to user engagement and conversion rate.
  • Collaboration with IT Team for troubleshooting activities, bug reporting and ticket opening.
  • Define, together with web designers, possible wireframes and prototypes.
  • Value Requirements and set the objectives
  • Analysis

Profile

  • 4-5 years of previous experience in similar positions and/or equivalent roles.
  • Fluent English, both spoken and written.
  • Good understanding of e-commerce, web design, web analytics and SEO/SEM and excellent analytical skills;
  • IT abilities and good knowledge of Microsoft Office (in particular, Excel and PowerPoint).
  • Good knowledge of digital technologies, mobile web and apps.
  • Personal attitude and interest for the digital and 2.0 world
  • Problem solving, precision, attention to the details, team working attitude and flexibility.
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Fashion & Leather Goods

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