VIC Manager - Dubai Mall

  • Company: Fendi Emirates
  • Country/Region: United Arab Emirates
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: FEND01335
  • Date of publication: 2019.10.31


As VIC Manager in our boutique in Dubai Mall, you will be promoting clienteling initiatives and actions to increase the loyal client base while maximising sales opportunities.

Your main responsibilities will be

  • Propose, implement and follow up on tailored clienteling initiatives, events and actions
  • Manage the CRM system and train the teams to use it by maximising its features
  • Stay up to date on key events and business opportunities in the region where to recruit new clients
  • Create connections and relationships with VIC and train the team to create their own loyal network 
  • Participate to in-store events supporting the stakeholders in creating a memorable experience
  • Provide organizational and administrative support to the organization of local events, trunk shows and special initiatives



  • 5+ years of experience in Fashion/Luxury/high-end services providers
  • A previous experience in dealing with top clients is necessary
  • Bachelor's or Master's Degree
  • Excellent standing and luxurious approach
  • Accuracy and detail orientation
  • Empathy, teamwork, proactivity and trust are necessary
  • Commercial and entrepreneurial mindset
  • Proficiency in English. Knowledge of additional languages is preferred;
  • Computer skills

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

Discover the business group