Watchmaker specialist

  • Company: Bulgari Dubai branch
  • Country / Region : United Arab Emirates
  • Business group: Watches & Jewelry
  • Contract type: Permanent Job
  • Function: Manufacturing
  • Experience required: Minimum 5 years
  • Reference No.: BULG04508
  • Date of publication: 2020.12.07

Position

Mission :

Perform Effective and efficient repairs to the relevant product category in line with Bvlgari After Sales Standards respecting cost, quality and lead time objectives


Profile

Perform technical repairs to the assigned product category: dismounting, reconditioning, component exchange polishing, cleaning, and reassembling (encasing), quality check

Develop new repair techniques and tools

Develop training materials on repair techniques for the assigned product category

Organize and deliver training to After Sales Network Technicians

Define the authenticity and reparability of the product and provide technical evaluation, including the definition of the spare parts needed

Register repair data (e.g. cost estimate, spare parts needed) and track/update the repair process status in the relevant system (where applicable)

Give Contribution in evaluating the type of repair/ technical intervention to be performed.

Cooperate with the Head Of / Supervisor in order to define the working cycle.

Cooperate with the Repair Administrator on all the relevant repair topics

Perform After Sales network, audits, define repair center certification and follow-up on renewals (where applicable)

 

 


Additional information

Technical skills :

Knowledge of manufacturing and repair processes for the assigned product category

Knowledge of repair techniques and tools for the assigned product category

Knowledge of product structure and materials

 

Soft Skills :

Customer Orientation

Excellence Orientation

Operational Effectiveness

Role Competencies

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Watches & Jewelry

The most recently established of the Group's activities, the Watches & Jewelry sector brings together leading Houses with complementary positions.

Discover the business group & the Houses