Coordinator, eRetail

Since 1828, Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has explored, innovated and perfected its Fragrance, Skincare and Makeup thanks to its daring creators of mythical creations with timeless know-how. All with Nature and Art as inspiration and the Culture of Beauty as a signature.

In Fragrance, Guerlain Master Perfumer, Thierry Wasser, embodies the fifth generation of Guerlain Perfumers. As a figure within the contemporary fragrance world, Thierry Wasser has put his name to many of the House’s creations. He contributes to an olfactory legacy of some 1100 fragrances and explores the world in search of the most exclusive raw materials. In Makeup, newly appointed Guerlain Creative Director of Makeup, Violette, seemed destined to join the house synonymous with French beauty and constant innovation. With her creativity, Parisian chic and eye for high standards, she knows better than anyone else that makeup is nothing if not the art of bringing out the beauty in each and every one of us.

The House is committed to preserving biodiversity, innovating sustainably, acting for the climate and creating a positive social impact. Above all, Guerlain seeks to protect one of Nature’s most precious wonders: bees, sentinels of the environment and symbol of the House.

Guerlain invites you today to join its North America teams.

Guerlain is part of the LVMH Group.

 

The E-Retail Coordinator will support the E-Retail Manager on managing and growing Guerlain’s online presence on retail sites by understanding key brand strategy and goals and translating them into online conversions and sales.

The E-Retail Coordinator will also monitor Guerlain’s online presence to ensure the brand is showcased in an elevated and consistent way across all digital channels.

ORGANIZATIONAL STRUCTURE – REPORTING RELATIONSHIPS

Reports to: E-Retail Manager

Positions Supervised: None

Peers:  Other Coordinators and Executive Assistants

Internal Partners:  Sales, Sales Administration, Training, Finance, Creative Services, Marketing, Human Resources

External Partners: Retailers

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

Functions, duties, and responsibilities necessary to accomplish main job objective.

• Product Page Management: Oversee timely setup of product pages for new launches and existing products, including asset delivery and retailer form completion.
• Site Merchandising Optimization: Continuously monitor and improve site merchandising across e-retail partners to ensure brand consistency and best-in-class execution.
• Retailer Collaboration: Work with retail partners to enhance organic visibility, improve search ranking, and increase share of voice.
• Asset Management: Coordinate with local creative teams and HQ to resize visuals and optimize product copy for the U.S. market.
• Digital Marketing & Retailer Media: Support the E-Retail Manager in developing creative briefs for retailer co-op programs and track retailer visibility.
• Reporting & Communication: Track retailer events and marketing exposures, sharing updates with internal and HQ teams. Proactively communicate competitive insights to HQ.
• Administrative Tasks: Maintain promotional calendars, update contact lists, process invoices, and manage purchase orders.