Senior Government Relations Officer

Posizione

Purpose of the Position:

We are looking for a skilled Government Relations Officer who will be a main contact & user with government agencies, programs, and platforms (HRSD, MoI, Qiwa, etc..), help maintaining positive relationships between our organization and government entities in Saudi Arabia, and ensuring full compliance with local laws, regulations, and policies. A key focus includes proactively managing Human Resources Development Fund (HRDF) initiatives, the QIWA platform, and the specific operational and licensing needs of retail boutiques/showrooms.

 

This position requires a highly organized, communicative, and proactive individual capable of ensuring timely completion of processes and maintaining meticulous records, thereby acting as a critical link between the company and government authorities.

Responsabilità del ruolo

Main Responsibilities:

Government Entities & Programs Management

 

HRDF Programs Management:

• Main point of contact and expert for HRDF programs (Tawteen, Qurrah, Wusool, Tamheer, etc.), from launch to enrollment and processing.
• Manage enrollment of eligible employees & new hires, while proactively monitoring application status and resolving issues.
• Maintain a tracking system for all HRDF-enrolled employees (start dates, support periods, status changes) to support Finance & Accounting teams with processing and reconciliation.

 

 

Qiwa Platform:

• Creation, updates, and proactive follow-up for employee review/approval. Maintain detailed QIWA contract status records and troubleshoot platform/approval issues with authorities.

 

 

Other entities & employee support:

• Facilitates employee government processes (Absher, Muqeem, GOSI, etc..), labor disputes, and visa processing.
• Handles government documents (visas, permits, Iqamas, licenses), renewals, attestations, and approvals.

 

 

Retail Licensing, Operations, and Compliance:

• Manage full lifecycle of municipal licenses, Civil Defense, and related requirements for all boutiques & stores.
• Maintain organized license database with renewal/expiration status and documents to prevent fines and non-compliance.
• Resolves government-related issues and mitigates non-compliance risks.
• Builds government relationships; stays up to date on KSA regulations; handles other government related tasks.

Profilo

Qualifications and Experience:

• Saudi national with 3-5 years government relations/public affairs experience in Retail organizations.
• Strong network with Saudi government entities; proficient in e-services (Absher, Qiwa, Muqeem).
• Solid understanding of retail licensing (civil defense, municipal, activity), labor law, and regulatory knowledge.
• Proven expertise in HRDF programs, regulations, and applications.
• English language highly advantageous.
• Strong problem-solving and analytical skills.
• Proactive, detail-oriented with strong ownership.
• Excellent follow-up and relationship-building skills.