Counter Manager Portugal

Pubblicato il 10.04.2025

LVMH Perfumes & Cosmetics

Retail

Riferimento: SSCPC02015

  • Sede di lavoro :

    Lisbon, Portugal

  • Tipo di contratto :

    Permanent Job

  • Esperienza richiesta :

    Minimum 5 years

  • Modalità di lavoro :

    Full Time

Posizione

POSITION NAME
COUNTER MANAGER

MISSION
The Counter Manager's mission is to oversee and direct the team in order to achieve the qualitative and qualitative objectives set by the brand. He/she is the representative of the brand's values, sales targets and the level of service given to customers.

ORGANISATIONAL STRUCTURE / DEPENDENCY
Counter Manager

 

Responsabilità del ruolo

MAIN DUTIES

  • Ensuring the achievement of qualitative and quantitative objectives.
  • Follow-up of the sales targets of the stand.
  • Monitoring of KPIs and individual team targets.
  • Guarantee the achievement of the point of sales’ action plan.
  • Ensure the highest level of customer service and customer loyalty.
  • Suggest, promote, and implement action/improvement plans for the point of sales.
  • Establish corrective and follow-up action plans.
  • Ensure the brand’s image and service guidelines are met.
  • Participate in the recruitment of promoters, replacements (summer, Christmas, or holiday temporary consultants) or new positions.
  • Coordinate schedules and planning to ensure the success of promotions.

Profilo

SKILLS

  • Ability to work and meet KPIs.
  • Proactivity and continuous improvement attitude.
  • Results oriented.
  • Excellent customer service skills.
  • Leadership.

 

PROFILE NEEDED

  • MAIN STUDIES    Bachelor’s degree or professional higher education.
  • LANGUAGES    Advanced English; Spanish highly valued.
  • IT TOOLS    Microsoft Office (Excel, PowerPoint). Outlook. EDI.
  • EXPERIENCE    5 years of previous professional experience in retail or service industry, ideally in the luxury, beauty, or fashion environment

Ulteriori informazioni

LVMH Beauty Iberia believes in every person’s unique talent and celebrates all singularities. Therefore, we foster diversity and inclusion from our recruitment process and are committed to promote equal opportunities to create an integrative working environment.


As part of this commitment, LVMH Beauty Iberia values candidates who hold a certificate of disability equal to or greater than 33%.

Realizziamo sogni, a partire dal tuo

Le persone di LVMH fanno la differenza nell’arte di realizzare i sogni.I nostri collaboratori sono il carburante della nostra cultura dinamica e imprenditoriale. Diamo importanza alle ambizioni collettive, incoraggiando i nostri talenti a superare i propri limiti e a mantenere una mente curiosa e intraprendente. Il nostro impegno per l’eccellenza si riflette nell’incoraggiare ogni individuo a puntare alla crescita e allo sviluppo e nel supporto al raggiungimento del suo pieno potenziale. Ci impegniamo attivamente per un impatto positivo attraverso un ambiente inclusivo che sostenga la nostra comunità di talenti.Unisciti a LVMH, dove il tuo talento è il cuore del nostro successo collettivo.