Cover - Sephora

Employee Relations Generalist, Retail, Central/Midwest Regions

  • NUOVA

Pubblicato il 03.06.2025

Sephora

Human Resources

Riferimento: 266581

  • Sede di lavoro :

    Remote, United States

  • Tipo di contratto :

    Permanent Job

  • Modalità di lavoro :

    Full Time

Posizione

Employee Relations Generalist, Retail, Central/Midwest Regions

Profilo

Job ID: 266581
Location Name: IL-Michigan Ave (0336)
Address: 605 North Michigan Avenue, Remote, IL 60611, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Remote Eligible:MarketBased

 

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

 

The Opportunity:

This is a remote position.  This person must live in Mid-Atlantic and Southeast markets. 

The Employee Relations team acts as a bridge between employees and Sephora with the intent to support the overall employee experience. Through functioning as a neutral resource, the ER team serves to drive consistency and fairness, assess workplace culture, ensure compliance with company policies, investigate employee concerns and provide consultative support on escalated employee issues. The ER team also supports all employees with mediation, dispute resolution, and recommends strategies to consistently improve upon the employee experience at Sephora.

Your role at Sephora..Reporting into an Employee Relations Manager, the ER Generalist, Retail is responsible for conducting investigations, handling workplace disputes, and providing subject matter expertise for employee concerns in 2 Retail Regions. Additionally, the ER Generalist Retail will stay current on employment laws, regulations, and best practices to ensure the integrity and effectiveness of investigations and processes. 

Your responsibilities include:

  • Conduct confidential investigations related to workplace complaints and recommend appropriate actions.
  • Serve as primary point of contact for employee concerns, grievances, and conflict resolution. Make recommendations and provide guidance with respect to these employment matters.
  • Analyze data and collaborate with key partners to identify solutions for recurring themes or issues.
  • Support internal projects/initiatives as needed.

We would love to hear from you if you have:

  • 3+ years experience in ER, HR or related field (including retail leadership)
  • 2+ years experience handling workplace investigations
  • 3+ years experience with employee conduct and performance management 
  • Strong written and verbal communication
  • Skilled in Problem-solving, mediation and conflict resolution
  • Interpersonal and relationship building strength

The annual base salary range for this position is $83,810.00 - $111,530.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

 

While at Sephora, you’ll enjoy… 

 

  • The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
  • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
  • The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

 

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

 

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

 

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

SEPHORA

Sephora è la beauty community più appassionata del mondo ed offre alle sue clienti un’esperienza di bellezza unica e dei brand innovativi, incoraggiandole a essere coraggiose nel seguire la propria creatività e nell’esprimere la loro personalità. Sephora, fondata nel 1969 da Dominique Mandonnaud, offre un concetto rivoluzionario proponendo alle sue clienti una relazione personalizzata con una selezione di prodotti di bellezza eccezionali e dei partner scelti con cura tra brand di prestigio, marchi indipendenti, firme emergenti e la richiestissima Sephora Collection.Fin dagli esordi, quasi 50 anni fa, Sephora ha svolto un ruolo pioneristico nel mondo della bellezza di prestigio innovativa, invitando le sue clienti ad esplorare un universo di bellezza e benessere e facendo nel contempo crescere la sua beauty community.Sephora crede in un approccio imparziale ed esperienziale ed invita le sue clienti a toccare e testare i prodotti, proponendo una selezione di 78.000 articoli e 860 brand e ad approfittare dei servizi personalizzati come i beauty hub; grazie all’innovazione digitale, l’esperienza beauty Sephora è disponibile in qualsiasi momento e ovunque grazie alla sua presenza online e all’utilizzo di applicazioni su diverse piattaforme.Il Programma Fedeltà Sephora, completamente gratuito, offre vantaggi ed esperienze uniche. Grazie al suo appassionato team di consiglieri ed esperti di bellezza, Sephora invita le sue clienti a rafforzare la loro autostima, aiutandole a rivelare la loro potenziale bellezza. Marchio del gruppo LVMH Moët Hennessy Louis Vuitton, leader mondiale dei prodotti di lusso, con la sua eccellenza, la sua innovazione e il suo spirito imprenditoriale, e con più di 2600 punti vendita in 35 Paesi, Sephora è un pioniere della bellezza omnicanale.
© Sephora Collection

Realizziamo sogni, a partire dal tuo

Le persone di LVMH fanno la differenza nell’arte di realizzare i sogni.I nostri collaboratori sono il carburante della nostra cultura dinamica e imprenditoriale. Diamo importanza alle ambizioni collettive, incoraggiando i nostri talenti a superare i propri limiti e a mantenere una mente curiosa e intraprendente. Il nostro impegno per l’eccellenza si riflette nell’incoraggiare ogni individuo a puntare alla crescita e allo sviluppo e nel supporto al raggiungimento del suo pieno potenziale. Ci impegniamo attivamente per un impatto positivo attraverso un ambiente inclusivo che sostenga la nostra comunità di talenti.Unisciti a LVMH, dove il tuo talento è il cuore del nostro successo collettivo.