Temp. Specialist, Digital Merchandising and Operations- Americas

Posizione

Overview

The Digital Merchandising and Operations Specialist will support online business initiatives and merchandising strategies to increase sales and site conversion, coordinating cross-functional efforts to drive growth, and continuously improving the client experience.

Key Accountabilities

Lead digital merchandising to drive digital sales growth and improve client experience by:

· Optimizing product sequencing daily/weekly based on sales, inventory, and brand priorities.

· Analyzing performance & optimize product grids based on product trends, opportunities, and gaps

· Monitoring on-site search trends and identify opportunities.

· Assisting with product recommendation program (external vendor/AI algorithm) and testing pipeline.

· Partnering with inventory teams to maintain product availability based on retail inventory.

· Conducting regular on-site testing, proactively identify and correct issues that surface.

· Maintaining awareness of competitive landscape and identify trends and opportunities for site improvement.

· Coverage of site merchandising tasks across both US and Canada sites – three in total, 1 US (English) and 2 CA (English & French).

Manage site operations, in partnership with regional & global teams:

· Prepare readiness documentation for upcoming commercial moments and campaign launches

· Set up and maintenance of shipping options and client communications.

· Partnership with retail team in maintaining store hours and information through Yext and internal platforms.

· Identify and optimize live chat functionality on site pages across US & Canada.

· Partner with supply team to update product availability on-site.

· Assistance with site re-platform, when needed, including QA, merchandising preparation, and ad-hoc needs before launch.

Qualifications

Required

· BA/BS degree

· 2-3 years in similar role

· Background in ecommerce, online merchandising, merchandising

· Website analytics (GA4 & ContentSquare)

· Computer proficiency with intermediate to advanced Excel skills, working knowledge of PowerPoint and Word

· Self-starter who can work independently and as part of a team

· Ability to collaborate with all business partners across the organization

· Self-motivated with a curiosity and desire to learn more

Preferred

· Retail background

· Luxury experience

Same Posting Description for Internal and External Candidates

 

The salary for this position is between $70,000 and $90,000 depending on experience. 

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