Department Manager Barcelona Paseo F/M

Posizione

Directly reporting to the Store Director and to the Deputy Store Manager of our Boutique of Barcelona Paseo, the Department Manager will have a key role on his product category and be responsible for motivating the team to maximize profitable sales whilst, ensuring all KPIs, and delivering Dior class customer service.

Being the owner of the category of product assigned, he constantly seeks to improve the category business by developing and implementing innovative initiatives and action plan.

He provides “Manager on Duty” coverage and helps to develop a collaborative and positive working relationship with the wider management.

He will receive advanced training by HQ and participate to punctual seminars.

 

 

Missions Description:

TEAM MANAGEMENT:

• Managing the staff with the Store Manager and Deputy Store Manager. He will oversee coaching the team, developing talents daily and evaluating performance of sales team members.
• Lead the department team through briefing, goal setting, training on the product category and feedback sharing.
• Create a team spirit whilst managing, motivating, and driving the team to increase sales and ensure efficiency.
• Lead by example in demonstrating role model behavior.

 

SALES & CUSTOMER MANAGEMENT:

• Maximizing sales results as well as various performance indicators on the product categories.
• Stimulating sales results based on a very good knowledge of the world of luxury and fashion. The person can attract and manage solid relationships with customers.
• Managing a portfolio of local and international clients. It is of the most importance that this person possesses excellent interpersonal skills and can create a long-term relationship based on trust and good communication.
• Tracking, monitoring, and communicating sales targets and KPIs.
• Being a Dior Ambassador for both customers and the store team and have a strong understanding of the brand DNA.

 

PRODUCT SUPERVISIONING:

• Coordinating and monitoring the product category performances through both analysis and reports in agreement with the Retail Merchandiser to ensure an appropriate action plan to develop the business category.
• Training the team concerning the knowledge and the development of the products and keeping up to date the team with the market trends and business objectives.
• Being involved in purchasing and restocking in connection with the Store Manager and the Assistant Store Manager on his or her categories.
• Supervising stock management on his or her categories, organization (incl. inventory) and maximization.

 

PROCEDURE MONITORING:

• Complying with the Company’s charter and overall prevailing codes and procedures.
• Ensure all company policies and procedure are properly applied, instruct and supervise staff in the correct execution of operating procedures within the shop.

 

Profilo

An experience of minimum 5 years in Retail team management on the Luxury sector is required. 

• Goal- oriented mindset
• Leadership
• Problem- solving capability
• Excellent communication skills
• Analytical skills
• Good stress management and ability to work under pressure
• Teamworking
• Emotional intelligence
• Excellent time management and capability of prioritizing
• Dynamism and flexibility
• Mentoring and coaching attitude

 

 

 

The company Christian Dior Couture is committed to the respect of the privacy of each of his Talent. For any question concerning the protection of your personal data from Dior, please contact us at the following address: privacycareers@christandior.com

Encouraging inclusion and diversity in all its forms, Christian Dior Couture has been committed since its creation to its employees being able to be themselves and to be accepted in all their uniqueness within the Maison.