CRM/VIC Intern (Fall 2025)

Posizione

Loro Piana is an Italian luxury Maison established in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.

General Purpose of the Position:

Support the VIC and CRM departments in creating and monitoring multi-channel customer outreach programs, participate in the organization and rollout of VIC events and delighting and assist the retail teams in achieving global VIC and CRM priorities.

Responsabilità del ruolo

Job Responsibilities

• Support the identification of guests and VICs to be targeted for different initiatives
• Support in the organization of different VIC initiatives and assist during the execution phase for both events and delighting initiatives
• Support in building key CRM reports to gather insights and monitor retail performance
• Support acquisition and retention strategies to expand the client database
• Support with store trainings for CRM and VIC topics

Profilo

Skills and Abilities required

• Bachelor’s or Master’s degree (completed or in progress) with a focus on quantitative fields (statistics, economics, or data science) is preferred
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Excellent organizational and time-management skills
• Attention to detail and high level of precision
• Strong oral and written communication skills
• Curious, self-motivated thinker

 

Ulteriori informazioni

Compensation

Loro Piana uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary of $20.00 USD per hour.

EEO Statement

We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.