CLIENT ADVISOR

Posizione

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Responsabilità del ruolo

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different Clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behaviour
• Follow the company’s policies and procedures

Profilo

• Passion for the brand & outstanding client service
• Commercial Mindset
• Professional Attitude
• Responsibility & Ownership
• Strong command of English and Dutch or French

Fasi del processo di selezione

• 1^st Step: An online interview with a member of the Louis Vuitton Benelux, Nordics & Poland HR team.
• 2^nd Step: An in-store interview with the Store Manager.