Retail Manager
Publiée le 19.05.2026
Tiffany & Co.
Retail
Référence : 63114
- Localisation :
Seoul, Republic of Korea
- Type de contrat :
Permanent Job
- Expérience requise :
Minimum 10 years
Le poste
Overview
The Tiffany Retail Manager will effectively lead, develop, and support the sales team members of a store to meet and/or exceed sales plans and profitability targets. The Tiffany Retail Manager is a dynamic, attentive, and inspiring leader who has mastered relationship building with internal and external clients; someone that could be called a mentor, a teammate, a coach, while setting expectations for unsurpassed customer service. The Retail Manager is the sales leader, an individual that locally builds a climate of the Tiffany Experience and client development by maximizing the performance of motivated, innovative, enthusiastic, and engaged employees who are sales plan achievers.
Key Accountabilities
Fiscal Accountability
- Deliver profit plan sales and profitability targets.
- Demonstrate favorable/positive audit control results.
- Demonstrate favorable Return on Investment on all major investments.
- Ensure all day-to-day activities support the key retail strategies and current initiatives to drive the success of various types of business.
- Effectively manage and motivate staff through Achieve system utilization.
Sales Strategy and Business Development
- Ensure that stores achieve sales plan and profitability targets
- Utilize various reports to provide sales analysis and develop sales strategies
- Develop action plans with each store to increase sales opportunities, sales growth and conversion rates
- Partner with store supervisors to identify and develop plans for existing and new TR customers including events and outreach opportunities.
- Develop and manage client development activities for self, supervisors and all sales professionals
Store Operations
- Ensure proper functioning of all sales support systems and that store is properly maintained
- Conduct frequent visits to stores and spend time with the sales staff to evaluate and rectify needs and issues
Talent Management
- Provide ongoing feedback and coaching for direct reports and sales professionals on communications and teamwork
- Ensure that all policies and procedures are being communicated and followed
- Foster teamwork and motivate staff
Required Qualifications
- University Graduate or more
- Over 10 years in sales including 5 years management experience within a retailer (Luxury retailer experience is preferred)
- Proficient Korean and English skills
- Computer skills (MS Office)
- Good communication skill
- Driven, energetic and independent
- Strong negotiation skills with excellent verbal and written communication and interpersonal skills
Preferred Qualifications
- Working experience in global organization
- Jewelry & Watch industry experience is preferred
- Solid knowledge base on gemstone, jewelry, and timepieces – GIA Certification is a plus
LA MAISON
TIFFANY & CO
L’ouverture de Tiffany & Co. comme boutique d’articles de luxe et de papeterie témoignait déjà de son goût pour le design. Sa passion pour l’acquisition de diamants d’exception et de pierres rares a posé les bases d’une tradition de découverte et d’exploration chez Tiffany & Co. qui lui a valu son statut de joaillier reconnu mondialement. La Tiffany Blue Box® est immédiatement reconnaissable dans le monde entier depuis sa création en 1886, et la couleur Tiffany Blue® a été déposée par la marque et standardisée par Pantone® sous la référence « 1837 Blue », en référence à l’année de la fondation de la Maison.
Rêvons ensemble !
