Client Advisor - Old Bond Street
Publiée le 29.09.2026
Tiffany & Co.
Retail
Référence : 63920
- Localisation :
London, United Kingdom
- Type de contrat :
Permanent Job
- Expérience requise :
Minimum 3 years
Le poste
At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.
As Tiffany Client Advisors, we are dedicated to welcome all in the Tiffany world. We achieve our individual & store sales goals by inspiring our clients to dream and always finding a way to celebrate them. Together with our clients, we build long-lasting personal connections.
Thoughtful
• Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette
• Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs
• Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, curating memorable experiences through sales of new creations and services
• Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.)
• Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference
Curious
• Inspire clients through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment and integrity
• Connect with clients and team members by asking strategic questions and establishing lasting relationships
• Think and act with intention to elevate, surprise and celebrate clients' special moments and build trust through proactive and relevant services (including personalization and product care services)
• Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately
Optimistic
• Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working
• Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
Your Profile
• Minimum 3 years of experience in luxury retail environment or client-related experience (e.g., hospitality)
• Experienced sales and clienteling professional in an omnichannel luxury environment
• Proven track record in achieving sales results and cultivating relationships with a diverse client base
• Passion for luxury retail environments; jewelry / watch expertise is a plus
• Collaborative team player with strong interpersonal and communication skills
• Thoughtful and service-oriented with knowledge of luxury etiquette
• Experienced in deploying sales strategies and clienteling initiatives
• Digitally-savvy and at ease with omnichannel tools
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Must have authorization to work in the United States or in the country where the position is based.
Preferred
• Proficiency in multiple languages
• A college/university degree
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work
Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and eyecare, pension plans, paid time off, alongside other meaningful employee offerings.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and eyecare, pension plans, paid time off, alongside other meaningful employee offerings.
LA MAISON
TIFFANY & CO
Derrière chaque rêve, il y a un rêveur. Marchand visionnaire passionné par les gemmes les plus rares et les plus extraordinaires, Charles Lewis Tiffany a fondé Tiffany & Co. à New York en 1837. Devenant instantanément la figure de référence du luxe américain, il a participé à la création des bijoux qui ont écrit la légende de la marque.
L’ouverture de Tiffany & Co. comme boutique d’articles de luxe et de papeterie témoignait déjà de son goût pour le design. Sa passion pour l’acquisition de diamants d’exception et de pierres rares a posé les bases d’une tradition de découverte et d’exploration chez Tiffany & Co. qui lui a valu son statut de joaillier reconnu mondialement. La Tiffany Blue Box® est immédiatement reconnaissable dans le monde entier depuis sa création en 1886, et la couleur Tiffany Blue® a été déposée par la marque et standardisée par Pantone® sous la référence « 1837 Blue », en référence à l’année de la fondation de la Maison.
L’ouverture de Tiffany & Co. comme boutique d’articles de luxe et de papeterie témoignait déjà de son goût pour le design. Sa passion pour l’acquisition de diamants d’exception et de pierres rares a posé les bases d’une tradition de découverte et d’exploration chez Tiffany & Co. qui lui a valu son statut de joaillier reconnu mondialement. La Tiffany Blue Box® est immédiatement reconnaissable dans le monde entier depuis sa création en 1886, et la couleur Tiffany Blue® a été déposée par la marque et standardisée par Pantone® sous la référence « 1837 Blue », en référence à l’année de la fondation de la Maison.
Rêvons ensemble !
Avec plus de 75 Maisons, 6 secteurs d’activités, une présence dans 80 pays et plus de 500 métiers répartis sur toute la chaîne de valeur – de l’approvisionnement des matières premières à la distribution de nos produits en passant par leur fabrication – LVMH offre un environnement unique à la mesure de vos ambitions. Un terrain de jeu où vous ferez équipe avec nos 213 000 collaborateurs représentant 190 nationalités et 4 générations.Avec ses boutiques, ateliers de fabrication, centres de R&D, plateformes logistiques ou encore sièges sociaux, LVMH est un acteur mondial qui rassemble 213 000 collaborateurs représentant 190 nationalités et présents dans 80 pays. Chez LVMH, toutes les conditions sont réunies pour vous offrir un environnement unique à la mesure de vos ambitions !
