CLIENT ADVISOR - HAMBURG

Les missions

CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people

YOUR WORK ENVIRONMENT

AS CLIENT ADVISOR, YOU WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT   

YOUR IMPACT 

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES. 
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE. 
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE. 
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS. 
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM. 
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT. 
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES 
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE. 

Votre profil

KEYS FOR SUCCESS 

 MASTERS/ BACHELOR DEGREE 

 A MINIMUN OF 3 YEARS IN SALES AND IN FASHION OR LUXURY SECTOR OR EQUIVALENT 

COMPETENCIES 

• HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE 
• ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE. 
• TASTE FOR CHALLENGE AND A TEAM SPIRIT 
• SENSE OF SERVICE, NATURAL CURIOSITY, OPENMINDED, OPTIMISM AND EMPATHY  

 LANGUAGES: FLUENT IN GERMAN AND ENGLISH A THIRD LANGUAGE WOULD BE A PLUS

WORKPLACE: HAMBURG

STARTING DATE: AS SOON AS POSSIBLE

Informations complémentaires

OUR ENGAGEMENT

CELINE IS AN EQUAL OPPORTUNITY EMPLOYER. WE WANT TO OFFER AN INCLUSIVE ENVIRONMENT OF MUTUAL RESPECT WHERE WE WELCOME DIVERSITY AND ALL OUR EMPLOYEES FEEL INCLUDED, DEVELOPED, AND HEARD.

WE ARE COMMITTED TO THE PREVENTION OF ALL DISCRIMINATION, PROVIDING EQUAL OPPORTUNITIES TO ALL APPLICANTS IRRESPECTIVE OF GENDER, GENDER EXPRESSION, DISABILITY, ORIGIN, BACKGROUND, RELIGIOUS BELIEFS OR SEXUAL ORIENTATION OR ANY OTHER BASIS PROTECTED BY LAW.

CELINE RECRUITS AND RECOGNIZES ALL TYPES OF TALENT AND SINGULARITIES.