Internship - MH Private Apartment Intendant

The Private Apartment intendant contributes to an impeccable quality of service, in line with the standards of luxury hospitality and MH Private. He or she contributes to the optimal preparation of client appointments, the flawless presentation of the apartment and the smooth running of operations before, during and after each visit.

Your key responsibilities will include:

·       Front office — guest welcome and client service: welcome private clients with elegance, discretion and professionalism; actively participate to a top notch service for lunches, dinners, tastings, appointments, ensure the appropriate appearance, posture and attention to detail in every client interaction;

·       Back office — appointment preparation: help to prepare client visits in coordination with the Private Apartment Manager and Ambassador; participates to organizing the provision of bottles, decanting when required, amenities and all elements contributing to the client experience; contributes to the appropriate staging and visual merchandising for each appointment.

·       Apartment operations : support the teams with day-to-day operational needs, including stationery, IT and miscellaneous equipment; participates to bottle inflows and outflows following tastings and events; participate in biannual inventories and their preparation.

We are looking for a unique and amazing talent.

We think you’ll fit in great with us if you have …

· Luxury hospitality mindset: strong understanding of high-end service standards, luxury codes and private client expectations.

· Excellent presentation: impeccable personal appearance, professional posture and attention to detail in all client-facing situations.

· Client service excellence: ability to welcome, assist and serve private clients with elegance, discretion and care.

· Discretion and confidentiality: absolute respect for client privacy, internal information and sensitive environments.

· Organizational skills: ability to prepare appointments, coordinate operational details and deal with several priorities simultaneously.

· Operational rigor: reliability in stock follow-up, inventories, invoicing support and administrative tracking.

· Team coordination: ability to work smoothly with internal teams, external providers and multiple stakeholders.

· Adaptability: flexibility to respond to last-minute changes, client preferences and operational priorities.

· Fluent communication: clear, polished and professional communication in both French and English is an asset.