

Boutique Fragrance Specialist | Brickell
Publiée le 26.02.2025
Parfums Christian Dior
Retail
Référence : PCD20632
- Localisation :
Miami, United States
- Type de contrat :
Permanent Job
- Expérience requise :
Beginner
- Mode de travail :
Full Time
Le poste
The Boutique Fragrance Specialist is a Dior Ambassador and promotes the Maison’s passion and values. As a member of the Parfums Christian Dior team, they will demonstrate a elevated approach to customer service and fragrance knowledge. They are to achieve defined sales targets while promoting the brand image and providing high standards of service to our clients, with a focus on fragrance.
Les missions
SELLING DIOR:
- Conduct in store and/or remote selling activities, acting as a personal shopper
- Sell Dior products by meeting our clients’ needs and providing a memorable experience through high standard of service to clients throughout the whole sales process, following the brand D.I.O.R. method:
- Display the ultimate in Dior hospitality. Initiate contact with customers and welcome them both on counter and through traffic-stopping
- Connect with authenticity. Identify and understand clients needs through the art of conversation.
- Propose and demonstrate personalized product offers including makeup, fragrance and skincare. Offer the right service and conduct it perfectly. Propose complementary products within category and cross category. Offer a global fashion beauty approach.
- Communicate passionately, always share Dior storytelling and educate clients on the brand and products
- Achieve retail sales targets (in store and remote) and contribute to boutique KPIs on a weekly & monthly basis. Responsible to stay on top of one’s own business and how they are tracking vs. goals daily.
- Master Brand, Category and Competition Knowledge
CLIENT EXPEREINCE & MANAGEMENT:
- Develop enduring relationships with existing clients in store and remotely
- Engage new clients to the brand, through genuine interactions
- Learn and leverage Dior content and tools (Dior Connect & Ipos) to register client data, drive traffic, develop client loyalty and take actions
- Achieve defined goals within all CRM activities, client recruitment, development, outreach and sales
BOUTIQUE OPERATIONS:
- Play an active role in maintaining an esthetically pristine and hygienic boutique environment
- Understand and support merchandising guidelines and inventory management.
- Operate cash registers and assist closing daily revenues
- Perform all assigned operational and administrative tasks
- Maintain and contribute to a positive work environment
- Attend all offsite Seasonal Schools and Dior training programs.
- Demonstrate immaculate personal grooming standards in accordance with the Dior grooming guidelines, inclusive of wearing the Dior uniform
FRAGRANCE CONTRIBUTIONS:
- Lead team as the fragrance product knowledge expert in-store
- Provide memorable fragrance experience and advice to clients as well as personalized consultations in-store
- Contribute to the success and elevations of fragrance events
- Share knowledge on fragrance consultations and selling skills to elevate the teams fragrance skills
Votre profil
- 1 year of fragrance selling experience required, preferably in the luxury retail environment
- 1-2 years of retail experience required, preferably in the luxury retail environment
- Proven track record in achieving retail results (sales and profitability)
- Experience in selling makeup, fragrance and skincare. Preferably in a luxury environment
- Digital savvy; experience/comfortable with operational POS systems
- Proficient in Microsoft Office, Word, Excel. Outlook, HRIS systems, Power Point, Client tracking systems and Point of Sales (POS)
- Able to work on weekends, holidays, and evenings
- Spanish or Mandarin speaking skills highly preferred
LA MAISON
PARFUMS CHRISTIAN DIOR
Couturier-parfumeur, c’est ainsi que se définissait Christian Dior. Fondée en 1946, la Maison qui porte toujours son nom bouleversa à jamais les codes de l’élégance féminine grâce au New Look dévoilé dans les salons du 30 avenue Montaigne le 12 février 1947. Cette silhouette révolutionnaire s’accompagne d’un parfum, Miss Dior, touche ultime destinée à « habiller les femmes d’un sillage de désir ». Indémodable, il sera la première des fragrances d’une Maison visionnaire qui a inventé le concept de beauté globale en créant par la suite le mythique Rouge Dior suivi d’une ligne complète de maquillage.Aujourd’hui garants de ce savoir-faire légendaire, Francis Kurkdjian, Directeur de la Création Parfum, et Peter Philips, Directeur de la Création et de l’Image du Maquillage Dior se font les héritiers de l’exigence de Christian Dior. Leurs créations rayonnent dans le monde entier grâce à Charlize Theron, Natalie Portman ou encore Robert Pattinson, égéries de charme de la Maison.

Rêvons ensemble !
Avec plus de 75 Maisons, 6 secteurs d’activités, une présence dans 80 pays et plus de 500 métiers répartis sur toute la chaîne de valeur – de l’approvisionnement des matières premières à la distribution de nos produits en passant par leur fabrication – LVMH offre un environnement unique à la mesure de vos ambitions. Un terrain de jeu où vous ferez équipe avec nos 213 000 collaborateurs représentant 190 nationalités et 4 générations.Avec ses boutiques, ateliers de fabrication, centres de R&D, plateformes logistiques ou encore sièges sociaux, LVMH est un acteur mondial qui rassemble 213 000 collaborateurs représentant 190 nationalités et présents dans 80 pays. Chez LVMH, toutes les conditions sont réunies pour vous offrir un environnement unique à la mesure de vos ambitions !

Boutique Fragrance Specialist | Brickell
Retail - Parfums Christian Dior