CDI - E-commerce Growth Director EME (F/M/X)

Position

CDI - E-commerce Growth Director EME (F/M/X)

Profile

At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail.

Sephora provides global best-in-class e-commerce beauty solutions to everyone everywhere.

Reporting to the E-Commerce Director, the E-commerce growth Director is responsible for driving and managing e-commerce growth in Europe. He or she will actively collaborate to define, execute, and enhance the current corporate e-commerce strategic plan. This leader will drive increased revenues by focusing on Sephora’s retention of customer segments and partnerships.

You will excel and enjoy this position if you are ready to actively handle the following mission: 

Defining, Executing, and Enhancing EME E-commerce Strategy together with the E-commerce Director

• Challenge, monitor, and adapt the EME e-commerce strategy and analyze opportunities by providing competitive analysis, strategies, and tactics.
• Prepare and co lead e-commerce Countries’ business reviews, scorecards and weekly business review; identify actions to be implemented to generate continuous and profitable growth.
• Understand the competitive landscape and anticipate trends in the market and across competitors, customers, products, prices, and channels.
• Identify opportunities for growth and profit enhancement by providing key market insights to affiliates, the region, and global e-commerce strategy.
• Demonstrate excellent business acumen with an understanding of how to drive growth in a multinational company across the EME region.
• Craft and execute a business strategy that is grounded in quantitative methods and operational discipline.

Accelerate e-commerce revenue, at scale

• Collaborate with internal teams (Finance, Marketing, Supply, Product/Tech teams, Data and Insights, CRM and country) in the planning and construction of 360° plans in order to reach the objectives to attract, convert, retain consumers.
• Collaborate with markets: working from central hand in hand together with the markets in a “one team” mindset. Maintain stakeholder relationships with EME and regional partners.

• Customer focus: Deep dive into customers segmentation (new/repeat, loyal, omni, frequency) to define and implement a successful central guidelines playbook focusing on long term customer value.
• Continue the acceleration of the ecommerce while being obsessed by omnichannel.

Lead through Analytics

• Enhance key KPIs and implement an effective performance monitoring dashboard. Embark and federate functions and stakeholders around these kpis.
• Generate growth through informed data insights on digital touchpoints: Web and App.
• Be the ambassador of the E-Business strategy, based on our customers and our offer, embarking countries into the vision and working closely with local teams based on central recommendation.

Manage the Experts

• Manage a team of 4 experts, in charge of
  • Day-to-day monitoring of the Countries’ results
  • Analyzing trends and Best Practices
  • Doing in-depth analysis of our results to provide insightful learnings and to drive the e-commerce strategy

Do not hesitate to apply if …

• You have a 4/5 year Master/Bachelor degree
• Significant Previous (> 10 years) experience in a similar position.
• Expert use of MS office (power point and excel)
• You are passionate about digital and e-business and know how to manage an E-commerce P&L (Revenue, Supply, Marketing, etc.)
• You have a strong general knowledge of web and mobile APP best practices.
• Ability to build strong relationships with stakeholders and key partners
• Recognized Leadership and Presentation skills
• Strong analytical skills
• Autonomy, rigor, proactivity and proven ability to partner cross functionally to drive results
• You are fluent in French and English

While at Sephora, you’ll enjoy...

• Meaningful Rewards: Sephora offers comprehensive medical benefits, generous vacation and holiday time off, an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link: https://jobs.sephora.com/USA/content/Our-Perks/?locale=en_US.
• Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you’re encouraged to explore, innovate, and have funwhile working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you.You are what sets us apart.

Sephora is an equal opportunity employer and values diversity at our company. 

While at Sephora, you’ll enjoy...

• Meaningful Rewards: Sephora offers comprehensive medical benefits, generous vacation and holiday time off, an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link: https://jobs.sephora.com/USA/content/Our-Perks/?locale=en_US.
• Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you’re encouraged to explore, innovate, and have funwhile working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you.You are what sets us apart.

Sephora is an equal opportunity employer and values diversity at our company.