The LVMH Group is strongly committed to the well-being of its employees. The Group and its Maisons have for many years pursued a wide range of initiatives to support their teams in this regard. LVMH took advantage of World Mental Health Day to confirm its commitments to the well-being of all employees around the world.
The LVMH Heart Fund figures at the center of the initiatives by LVMH and its Maisons. This program provides confidential and anonymous support 24/7 for all LVMH employees who face issues that might impact their emotional or psychological well-being. This support spans a range of concrete actions:
- Phone, video or in-person sessions with clinical psychologists who propose personalized support tailored to the person’s situation (loss of a loved one, domestic violence, side effects of medication, etc.)
- Practical support (legal aid, administrative assistance, etc.)
- Coaching sessions (self-esteem, communication at work, etc.).
Since its launch in 2021, the LVMH Heart Fund has received over 6,000 requests from employees in 53 countries and regions.
Many initiatives are also being pursued by Maisons and regions. They include:
Benefit has introduced a self-check resources to help people assess their mental health. Employees have also received a guide with advice on how to manage stress and anxiety, along with relaxation exercises.
Bulgari organized a special online session for its staff in Italy to learn how to use mindfulness as a mental well-being tool at work.
Christian Dior Couture
Staff can contact a psychologist or social worker if they feel the need. The Maison has a dedicated mental health task force. Human resources teams have also received training in mental health issues and the Maison places priority on addressing the issue of stress (including medical questionnaire and yoga, Pilates and massage classes).
In North America, in addition to special weekly conversations, a host of initiatives have been scheduled for the month of October. They include a day without working to focus on mental health, webinars with experts on stress management, a conference and best practices to mitigate the risk of burnout, meditation sessions and creation of well-being rooms.
Le Bon Marché
To mark World Mental Health Day, Le Bon Marché organized a special program including a conference on neuro-connection, meaning the connection between mind and muscles.
Groupe Les Echos-Le Parisien
The human resources team successfully completed training in Mental Health First Aid. For two days staff learned about mental health pathologies, how to identify the signs and how to respond with a non-medical approach.
For World Mental Health Day Louis Vuitton proposed listening and support sessions by videoconference without an appointment, as well as at a dozen stores in the UK, Ireland and South Africa.
LVMH Beauty Iberia
With an on-demand well-being platform and psychological support, LVMH Beauty Iberia engages with its teams around mental health throughout the year. Events provide opportunities to learn more and discuss topics such as stress, chronic fatigue, life hygiene, sleep, breathing and more.
LVMH North America
A “lunch & learn” event on mental health took place on October 10. Staff were invited to continue the conversation around the topic with online training in mental health first aid throughout the fall.
Moët Hennessy Australia & New Zealand
From September 14 (National Suicide Prevention Day in Australia) through October 10 the Maison organized a range of initiatives around well-being, including a webinar on stress and resilience, creation of a gratitude table to recognize and thank colleagues, as well as sharing of dedicated tools and resources.
The Maison gifts all employees with a free one-year subscription to the Calm app. With meditation classes, music, physical exercises and master classes, the app offers an array of resources to help users step back and manage stressful situations.
Sephora launched a partnership with Yogist. Employees can participate in online or face-to-face workshops to work on things such as posture or stress.
Tiffany & Co.
Among the resources available to support mental health, employees enjoy access to free consulting sessions, as well as an app designed by experienced psychologists.