Head of HRBP Retail

Published on 07.09.2026

Sephora

Human Resources

Reference: 291422

  • Place of employment :

    Milano, Italy

  • Contrat type :

    Permanent Job

  • Required experience :

    Minimum 10 years

  • Work mode :

    Full Time

Position

Head of HRBP Retail

Profile

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

As part of the HR Department, HRBP Retail Team — managing a scope of approximately 140 stores distributed across 9 areas with the direct coordination of 6 HRBPs — you will excel and enjoy this position if you are ready to actively handle the following missions:

 

  • According to HR Director and all the Area Managers participates to the National Committee to define the strategy of annual budget of payroll and people in store
  • Identify talent needs, risks, and gaps; create and oversee execution of a plan to address using talent management tools and resources
  • Facilitate, execute and/or participate in Talent Reviews/Succession Planning roundtables for business partners, leading the entire process across the business unit/function as required
  • According to HR Director and all the Area Managers participates to the National Committee to define the strategy of annual budget of payroll and people in store
  • Translate business unit strategy and create short and mid-term business unit specific HR initiatives in support of the business strategy for assigned clients.
  • Support the Area Managers in defining a people strategy within the area coherent with the vision of the company
  • Define recruitment needs in cooperation with the Area Manager and sets the proper strategy
  • Monitor "climate" on the network (identify any potential environment issue, guaranteeing maintenance of consistency and fairness within different areas)
  • Lead the communication flows between Area Managers, Stores and the HR Department
  • Supervises the respect of the existing policies and coordinates with Area Manager any disciplinary actions required
  • Support the implementation of business unit specific development strategies. Drives or coordinates the delivery of existing programs or development of new solutions to close gaps and build bench strength
  • Establish the training strategy with the L&D Manager and assure the cascading above all the Retail
  • Deliver and deploy the Training strategy of the company, leading and coordinating all the Learning and development initiatives
  • Embody the Sephora values and act as Sephora Ambassador  
  • Promote, implement, communicate activities, policies regulations and standards related to occupational, health and safety issues
  • Ensure proper management of labor disputes, disciplinary actions, and employee grievances in collaboration with legal advisors, maintaining compliance with labor laws and company policies.
  • Act as change agent

 

Who we are looking for:

  • 5+ years in on-field HR roles, preferably in retail
  • Fluency in English; additional languages are a plus.
  • Excellent communication, problem-solving, and organizational skills. Proactive, adaptable, and aligned with Sephora’s values.
  • Willingness to travel for business needs.

 

How to be successful in the role and at Sephora:

By staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.

Here, you will find:

 

  • Community: authenticity is embraced, and the strength of our differences fuels our collective spirit
  • Working Environment: modern offices with break/relax areas for your well-being in the center of Milan. Enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
  • Work-life balance: smart working and flexible hours
  • Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead

 

  • Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products
  • Work that brings fulfillment: from delighting clients every day, to inspiring our industry at large, every action makes a difference
  • Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee

 

Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

https://www.youtube.com/watch?v=1KzWX7e0ePk

SEPHORA
MAISON

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.The House provides a superior selection of quality products and always keeps pace with the latest trends.The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.