Laser Engraver - Queens, NY

Position

Machine Operator - Engraving/Etching is responsible for contributing to the completion of Client Owned Merchandise (COM) and stock repair orders by completing technical processes requiring the use of certain equipment.  Specifically, Machine Operator-Engraving-Etching is responsible for overseeing the completion of laser hallmark, embossing, standard engraving and etching.  Machine Operator-Engraving-Etching is required to maintain this equipment as needed and report any issues to management.  Machine Operator-Engraving-Etching is responsible for providing training and collaboration with local team members as well as global markets when needed. Machine Operator-Engraving-Etching is responsible to learn and participate in all washout techniques and processes.

What You'll Do:

• Quality: Understand and follow written repair instructions and seek clarification when needed; inspect all assigned orders for additional defects and note, repair or escalate as appropriate.
• Productivity:  Meet or exceed established productivity standards.
• Oversee daily workflow:  Ensure orders are completed by requested date.
• Contribute to repair orders by completing specific technical processes; laser, machine engraving, embossing  various items using different techniques if applicable.
• Maintain equipment as needed and act as owner for any issues, communicate issues to management.
• Knowledge and development:  Develop deep Tiffany & Co. product knowledge, including but not limited to, designers, collections, materials, methods of manufacture and repair techniques.
• Proactively seek and apply new skills and techniques that result in quality, safety or productivity improvements.
• Proactively share skills and techniques with coworkers; actively collaborate with coworkers, administration and management in problem solving and process improvement.
• Learn and participate in all washout techniques and processes including proper care and handling for specialty stones, jewelry, holloware, etc.
• Occupational health and safety:  Comply with all health and safety requirements including personal protective equipment, hazardous material handling and disposal, machine guarding, ergonomics, etc.
• Maintain a safe workstation free from risks.
• Immediately report any safety incidents, including "near misses" to management.
• Service Center support:  Provide assistance as needed throughout the center; perform alternate craft work as needed and as capable; assist administration with workflow management; participate in special projects.
• Contribute to the safe and efficient operation of the workshop; assist in cleaning and maintaining common areas and equipment; report any worn, broken or unsafe tools, equipment and supplies; identify and report any gaps in workshop infrastructure
• Review Morning AM report, as well as Mid-Day report to foresee incoming workloads.
• New Jewelry Development stamping /ME/Embossing
• Provide Global support communication of new work ideas.

Required Qualifications:

• High School Diploma or equivalent
• Minimum 2 years of experience
• Successful completion of a Tiffany & Co. personalization skill test
• Verbal and written English language skills
• Ability to meet the physical, cognitive and work environment requirements as outlined below

Preferred Qualifications:

• Experience in all types of embossing including leather
• Experience with machine engraving as well as laser stamping using  M20/IS400/Rofin
• Technical school diploma
• Craft or technical course work (e.g. trade association training seminar)
• Ability to operate machinery

The hiring range for this position ranges from $23 - $31/hr. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.