Applications Specialist

Position

Bulgari is one of the most prestigious brands and global players on the luxury market. We design, produce, distribute and sell high-end jewels, watches, perfumes and accessories through a network of over 250 owned stores in the most exclusive shopping areas in the world and selected distributors and more than 10.000 exclusive perfumeries. Bulgari belongs to the LVMH Group (Louis Vuitton Moët Hennessy group), global leader in the luxury sector. More information here.

Quality and excellence are the basis of our culture that reflects the same commitment within the working environment to achieve an organisation aimed at the full satisfaction of the customer. Excellence for Bulgari means the perfect balance between top quality products and impeccable services worldwide.

We employ over 170 people in Dublin within our Worldwide Logistic and Supply Chain Centre, we are looking for a: Applications Specialist

MISSION

Working closely with our Supply Chain and IT teams, the candidate will play a pivotal role in the evolution, transformation, implementation, and digitalization of our Supply Chain processes and solutions, mainly based on our ERP. This role combines immediate application support expertise with a strategic pathway to lead critical IT projects, ensuring the end-to-end reliability, stability, and scalability of our Supply Chain IS Landscape.

Job responsibilities

MAIN ACCOUNTABILITIES

• Ensure strong coordination with central and regional Information System & Technology teams to provide consistent services and processes.
• Provide user support related to Functional/Reporting/Intranet Applications, addressing issues and ensuring smooth operation.
• Organise, verify, and guarantee the delivery and quality of user application training.
• Contribute to user test sessions and perform tests to validate system functionality.
• Contribute to system delivery and project closure, ensuring successful handovers.
• Suggest solutions and improvements for applications to the relevant application analysts, fostering continuous enhancement.
• Prepare comprehensive documentation, often in collaboration with Key Users (e.g., manuals, meeting minutes, project updates, user requirements, test cases).
• Follow and respect established quality and procedural guidelines once implementations are live.
• Lead the development of strategic and operational IT projects within the supply chain area.
• Plan, coordinate, and implement IT projects to ensure delivery on time, within budget, adhering to defined quality standards, and meeting agreed user specifications and expectations.
• Drive and supervise Projects and System Change Request activities throughout the entire initiative lifecycle, taking direct responsibility for results and coordinating resources from different departments/locations, multiple IT Product Units, and external consultants.
• Work in a team-oriented manner, consulting with central and regional team members and management as needed to complete assigned responsibilities.
• Guarantee project closing, initial post go-live support, and seamless application management service takeover.

Profile

QUALIFICATIONS / PROFESSIONAL CAPABILITIES

• University degree preferably in economics or engineering
• At least 5+ years of experience in SAP logistics modules (ECC or S/4)
• Experience as Project Manager (preferably within international projects)
• Experience in migration project from SAP ECC to S4/HANA would be a plus
• Experience in WMS operation and automation/integration projects
• Basic knowledge of supply chain and planning processes (forecasting – supply planning – S&OP, distribution and replenishment)
• Knowledge of Middleware platform (API, SAP PO. )

Additional information

SOFT SKILLS

• Conscientiousness
• Operational effectiveness
• Organization
• Strong problem solving skills with an emphasis on product development
• Strong interpersonal and communication skills
• Proactivity and drive for results
• Customer orientation
• Flexibility
• Teamworking