CD, Retail Performance and Operation Senior Manager, Christian Dior, Tokyo

Published on 07.06.2026

Christian Dior Couture

Retail

Reference: CDC14707

Place of employment :
Tokyo, Japan
Contrat type :
Permanent Job
Required experience :
Minimum 5 years
Work mode :
Full Time

Position

This position reports to Retail Vice President,

As part of the Retail Team, the Performance and Operation Senior Manager will work 360 degrees to enhance and　improve Boutique performance and operation.

Drive the maximization and optimization of performance and operations as a Senior Manager

The RP & RO Senior Manager will deploy retail performance projects in the boutiques (digital and non-digital), will deploy operational tasks in the Boutiques and work closely within Retail team and will also be the leader to discuss and tackle all other issues with other departments that have an impact on both performance and operation

Job responsibilities

Christian Dior G.K. is seeking Retail Performance and Operation Senior Manager

MAIN RESPONSIBILITIES

Would be dedicated to all RP and RO projects (After-Sales/Reporting/Induction/Digital tools) roll out and in charge of the run phase afterwards.
Will be considered as the key zone relay for Project Team and for Central Retail Performance and Operation team for projects local deployment.
The objective is to plan and organize roll out/run phase but also to ensure trainings and to prepare boutique staff to embrace change.
Accurately convey local requirements to HQ
Share information with the corresponding positions in each zone.
Responsible for the successful implementation of the project.
After the roll-out, he/she will be in charge of the project follow-up with the boutiques and organize regular visits (collect feedback, provide basic support and new training if needed).

Profile

Qualifications:

Quick learner, understand and implement new projects easily and rapidly
Understand both HQ and Boutique’s challenges/priorities
Excellent organizational skills
Ability to work independently and in a team
Training capabilities: animation & organization Desired qualities
Good communication abilities and motivational skills
Open Minded
Native Japanese/ Excellent English skills
Strong interest in digital initiatives, early adopter of digital tools
High mobility
Work experience or deep knowledge of retail
Customer-centric mindset

Additional information

DEVELOPMENT OPPORTUNITIES

This role offers significant career advancement within Dior or the larger LVMH luxury group.

CHRISTIAN DIORMAISON

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior. Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

Portrait of Christian Dior, circa 1950. © Association Willy Maywald/ADAGP, Paris 2021

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