Cover - Loewe

Store Director

Published on 06.09.2026

Loewe

Retail

Reference: LOEW02488

  • Place of employment :

    Tokyo, Japan

  • Contrat type :

    Permanent Job

  • Required experience :

    Minimum 5 years

  • Work mode :

    Full Time

Position

Loewe Japan is seeking an exceptional and strategic Store Director to lead a flagship boutique or multi-boutique network. This key leadership role is responsible for driving sales, profitability, client development, and operational excellence while ensuring a consistently elevated client experience that reflects Loewe’s values and luxury positioning. The Store Director will lead and develop Store Managers and boutique teams, foster a high-performance and client-centric culture, and build strong relationships with VICs, key clients, and external stakeholders. Working closely with cross-functional partners, the Store Director will execute commercial and client engagement strategies, optimize business performance, and ensure the highest standards of brand representation across all boutiques under their responsibility.

Job responsibilities

Strategic Leadership
Lead the performance of a flagship store or multi-boutique network, delivering sales, profitability, client development, and operational excellence. Translate the Maison’s vision into actionable plans, identify growth opportunities through market and client insights, and foster a culture of excellence, accountability, and agility.


Department Store Management (if applicable)
Build strong partnerships with department store stakeholders to maximize brand performance. Ensure compliance with department store requirements and Maison standards while supporting key commercial initiatives and activations.


Team Leadership
Lead, coach, and develop Store Managers, Team Managers, and leadership teams. Foster a high-performing, client-centric culture, drive talent development and succession planning, and inspire teams through strong leadership and clear direction.


Cross-Functional Collaboration
Partner with Retail, CRM, Merchandising, Marketing, PR, Visual Merchandising, HR, and Operations teams to ensure consistent execution of initiatives that enhance client experience and business performance. Share market and client insights to support strategic decisions.


Client Experience & Business Development
Elevate client experience and clienteling standards across all stores. Build strong relationships with VICs and key clients, drive growth of high-value client segments, expand local networks, and lead impactful client events and activations to strengthen loyalty and brand presence.


Reporting & Performance Management
Provide regular updates on sales, clients, people, and operations. Analyze KPIs, client behavior, and market trends to identify opportunities and support continuous improvement.

Profile

  • 7+ years of leadership experience within the luxury retail, fashion, hospitality, or service industry, with a proven track record of driving business performance and client excellence.
  • Demonstrated success in leading a flagship boutique or multi-boutique environment, including the management and development of high-performing teams.
  • Strong commercial acumen with the ability to drive sales, profitability, client development, and operational excellence.
  • Proven leadership and people development skills, with the ability to inspire, coach, and build a high-performance, client-centric culture.
  • Exceptional clienteling and relationship-building capabilities, with experience engaging VICs and high-value clients.
  • Native-level fluency in Japanese, Business-level proficiency in English is a plus
  • Proficiency in Microsoft Office Suite and retail systems, including POS and clienteling platforms (e.g., SAP, Cegid).

 

LOEWE
MAISON

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.Today, Loewe’s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe’s ideals and vision.Radical and ever-evolving: here’s to another 200 years of Loewe historySince 2013, Jonathan Anderson, Loewe’s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women’s and Men’s collections, Loewe has been further elevated as an influential and global cultural force.At the intersection of fashion, craft and culture, Loewe’s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand’s durability for another 200 years… and more.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.