CLIENT ADVISOR - SEASONAL SUPPORT - ROTTERDAM

Position

Availability required from November through the end of December, including peak hours during the Christmas and New Year's Eve week.

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different Clienteling tools, to foster Brand loyalty
• Drive and achieve individual and team objectives and be accountable for sales results
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge

Profile

• Passion for the Brand
• Professional Attitude & Team Spirit
• Responsibility & Ownership
• Strong command of English and preferably Dutch
• Availability to work on weekends

Additional information

Location: Louis Vuitton Store in Amsterdam, Netherlands

Recruitment process

• 1st step: Following the submission of your application, you will receive via email the first feedback on your application.
• 2nd step: Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
• 3rd step: Following the video interview, there will be (minimum) two rounds of interviews either via Zoom or in person (with Store Management team and HR).