Digital Merchandising Manager- Louis Vuitton Americas

Position

Louis Vuitton Americas is seeking a Digital Merchandising Manager who will lead the digital merchandising strategy and product offer for an assigned product portfolio across the zone, delivering a compelling and client-centric online experience across North and Latin America. 

The role owns product presentation, launches, onsite optimization, and commercial performance for the assigned portfolio, translating client behavior and business insights into actions that maximize sales, improve product discovery, and advance regional priorities. The manager also partners closely with global and regional stakeholders to ensure consistent, timely, and high-quality execution. 

Job responsibilities

Responsibilities include but are not limited to:

Digital Merchandising Strategy

• Own the regional digital merchandising strategy for the assigned product portfolio, aligning commercial priorities, client needs, and global direction.
• Partner with Digital and Category Merchandising teams to define sales targets, product priorities, and seasonal strategies.
• Represent the Americas digital business in buying sessions at Paris headquarters, curating seasonal collections and identifying opportunities for exclusives, pre-orders and pre-launches.

Product Offer & Launch Management

• Lead the regional product launch calendar and ensure launches are complete, accurate, optimized and delivered on time.
• Coordinate with Merchandising, Supply Chain, and Central Digital Teams on product allocation availability, digital assets, launch tools, and initial performance feedback.
• Identify category and sales-volume opportunities and recommend adjustments to the online product offer, including replenishment and product mapping.
• Oversee day-to-day website updates in the content management system across 3 countries, 4 locales, and 3 languages.

Site Experience & Performance Optimization

• Own the online visual merchandising of high-traffic pages and product listing pages, ensuring products are organized and presented in line with commercial priorities and brand standards.
• Analyze sales, conversion, product engagement, search, navigation and site performance to identify opportunities and recommend actions.
• Deliver weekly, monthly, and ad hoc reporting that translates data into clear commercial insights and business recommendations.
• Develop business cases for site enhancements and lead test-and-learn initiatives, including A/B testing, to improve product discovery, client experience, and conversion.

Cross-Functional Leadership

• Lead merchandising planning for key commercial periods and launches including Holiday and Mother's Day. 
• Partner with Digital Performance and Data & Insights to build forecasts, define KPIs, and evaluate merchandising and client-experience performance. 
• Align with Digital Marketing on product priorities across email, social media, paid search, and other acquisition channels. 
• Partner with Digital Production on homepage, campaign, and onsite content execution, and serve as the key product contact for Client Services.
• Lead differentiated selling in partnership with Merchandising, Digital Marketing, Data & Insights, and Supply Chain, using sales-to-stock performance to identify replenishment and product mapping opportunities. 

Team Leadership

• Lead, coach, develop direct reports, establishing clear priorities, accountability, and development plans
• Define and promote digital merchandising best practices across Louis Vuitton Americas and contribute to global ways of working

Profile

• Bachelor’s degree in Business, Merchandising, Marketing, Digital commerce, or a related field, or equivalent professional experience
• 5–7 years of experience in e-commerce, digital merchandising, retail merchandising, or a related field
• Demonstrated experience leading cross-functional initiatives and managing or developing team members
• Strong commercial judgment and analytical capability, with experience translating sales, client, and site data into actionable recommendations
• Advanced Excel skills and proficiency in PowerPoint, Word, analytics and reporting platforms, and content management systems
• Strong written and verbal communication skills, including the ability to present recommendations to senior and cross-functional stakeholders
• Exceptional attention to detail, strong prioritization skills, and the ability to adapt in a fast-paced environment

Preferred Qualifications

• Experience in luxury, fashion, or a premium retail environment, with a strong understanding of luxury products and brand standards
• Experience with onsite search, product listing page optimization, personalization, and A/B testing
• Experience working with global teams and managing digital experiences across multiple markets, locales, or languages
• French and/or Portuguese language skills

The appointed candidate will be offered a salary within the range of USD $110,000- $120,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and two retirement plans, both with employer contributions.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training, which will offer you an in-depth insight into the luxury and retail environment. Please see our Privacy Policy for information on the personal information we collect from job applicants, how we use it, and your rights with respect to this information.