Retail Manager

Position

When you join Moët Hennessy (MH), you embark on a career journey with the leaders of luxury wines, champagnes, and spirits within the prestigious LVMH Group. Enter a world of possibilities, where career development opportunities across our 27 Maisons, five global regions and the entire LVMH Group are unmatched. You’ll drive your own career within a passionate and diverse workforce that spans four generations and combines a wealth of roles and skillsets. The spirit of conquest and enduring savoir-faire of our bold founders, past and present, will unleash your creativity and inspire you to shape the next chapter in our timeless story. As part of our engaged community around the world, and through the commitments of our global program, Living Soils Living Together, you will help us build a sustainable legacy for our planet and for generations to come. 

Together with our dynamic teams, you’ll bring to life the unique values that define our collective journey: sharing, elegance, epicureanism, integrity, and a spirit of conquest.  

If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, Moët Hennessy is where you’ll flourish.  

Now step into the vibrant world of Moët Hennessy Travel Retail! 

Imagine connecting with billions of travellers from around the globe, each with their own story, in the exciting, fast-paced world of duty-free. From airport boutiques to onboard experiences, we bring the magic of our Maisons to life. Every day is a new adventure, influenced by global trends and the ever-evolving travel landscape. Ready to make your mark in a channel where your passion and expertise will create unforgettable memories for travellers worldwide? 

Job responsibilities

Reporting to the Key Account Managers, you will be responsible for driving sell-out growth in line with our objectives through the high-quality execution of agreed plans with key EMEA clients, such as Avolta and Aer Rianta. In this role, you will focus on developing the distribution and visibility of the Moët Hennessy portfolio. Furthermore, you will lead, motivate, and develop a dedicated community of Supervisors and Sales Ambassadors to maximize our brand presence and market share across all major airports. To achieve this, you will need to build strong, close relationships with airport, terminal, and store retail management, while proactively sharing innovative ideas to generate additional visibility opportunities for our portfolio.

• Manage consumer experience and merchandising programs through coordination with relevant customer contacts, agencies, Maisons, Travel Retail Europe Retail Marketing and Training & Education teams.
• Implementation & follow-up of agreed plans with customer contacts (HQ/in-store) within A&P budget.
• Support Key Account Managers in customer business reviews, strategy meetings, annual negotiations & activations planning
• Regularly visit accounts/shops with the aim to influence promotional/merchandising/visibility programs.
• Pro-actively work with multi-functional teams to ensure excellent execution of the sales & marketing plans.
• Set promotional targets & analyze results to improve ROI from e-retail to in-store.
• Collaborate in key sales and administrative tasks with corresponding partner
• Ensure Sales Ambassadors/Supervisors and Retailer staff is trained regularly/fully up to speed on brands specifics.
• Develop and share best practices within the organization, report business results/achievements.
• Market Intelligence: gather and analyze market information (market size, domestic RSP, distribution, competition, pricing, launch results, promotions, ranking…) and propose ideas that drive market shares and sell-out.

Primary Workplace : Paris or London

Profile

• Bachelor’s degree preferred
• Fluent in English, Spanish is highly recommended
• At least 5 years of relevant experience in sales or marketing within FMCG / Luxury
• Digital native with proven track-record and demonstrated digital expertise.
• Strong understanding of Retail, consumer journey and consumer experience.
• Solution and results driven, responsible and independent individual with high level of initiative.
• Highly motivated and target driven, with strong analytical skills.
• Excellent presentation and influencing skills combined with sound business acumen.
• Highly collaborative, strong, and passionate team player with the ability to foster relationships.
• Hands-on, solution-oriented, and creative skills
• Willingness to take on responsibilities outside a defined job scope