Trainer

Position

PURPOSE OF THE POSITION

• Support PCDA Training Manager to implement international training strategy and to measure the impact

• Animate training sessions

• Is an ambassador of the Dior brand and our expertise

• *Coach Beauty consultant and to conduct GROW on her territory

 

Job responsibilities

Execution

• Animate training sessions: integration, product, expertise, Dior Art of Selling

• Apply Dior pedagogical approach

• Ensure quality of theoretical and practical knowledge transfer

• Coach as needed

• Be exemplary in expertise and selling, in classroom and on field

• Digital expert, video tutorials

• Report experts, excel & PowerPoint.

 

Follow up

• Conduct store visits with retail teams to ensure training & coaching are optimal and to identify future training needs

• Measure and monitor sell out team performance following training actions

• Track field training actions

• Be proactive in proposing actions to improve service

 

Time allocation

• Ensure that "the coach of the coach "is conducted well on the selected area for account & retail managers

• * Trainer must be linked to the field as well as have time in office to ensure his overall missions 20% office 80% field

 

Report

• PCDA Retail education manger

 

Position inside the organization and relationship

• Respect of budget, training objectives, training expertise and productivity goals (# of training sessions per year/per BCs, # of BCs trained, quality of individual training path, impact of training actions : category performance, customer recruitment, UPT, IPT…)

• Mystery shopping score

• Digital learning

 

Assessment criteria/ objectives

• Key Competencies

• Excellent verbal communication skills

• Strong presentation skills

• Dynamic

• Customer service oriented and focused on sales

• Listening skills

• Inspirational on the Dior brand

• Technical skills

• Dior training techniques

• Dior product knowledge

• Dior product expertise and application techniques

• Dior ART OF SELLING / One Direction

• Dior GROW method.

• Digital learning – video tutorials

 

Competencies

• Experience in training and coaching

• Good understanding of retail environment

• Good interpersonal skills

• Objective and analytical

• Passion to develop others

• Strong personal affinity for our Dior brand

• Autonomous

• Natural charisma

• Available to travel

• Digital skills
• Reporting skills “excel – PowerPoint …etc “

 

Area concerned & localization

• Middle East Countries Job based in Riyadh.

• In charge of all Dior Bcs in Riyadh

 

Profile

Personal skills:

• Strong interpersonal & presentation skills.

• Make up technic.

• Attention to details.

• Organization and planning skills.

• Able to generate and implement innovative solutions.

• Priority management and multitasking

• Trustworthy and rigorous

• Written and spoken English & Arabic

• High degree of personal presentation when interacting with telephone inquiries and visitors.

• Ability to communicate confidently, effectively and diplomatically.

• Ability to manage busy schedules, establish office systems and work accurately under pressure.

• Ability to submit reports on time ,after each training & under pressure.

 

Know How:

• Knowledge of various Microsoft Tools.

• Adaptable to work with any operating system.

 

 

REQUIRED BACKGROUND

Diplomas / Experience:

• University Degree

• Minimum Experience of 3-5 year in Beauty Training

• Previous experiences as Beauty Trainer is preferred