Senior Manager, eCommerce Distribution

Job Description

Senior Manager, eCommerce Distribution Operations for internal LVMH DCC and external 3PL operations

• Full time, must be able to work flexible hours

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Distribution Center of Cranbury (DCC) E-commerce operations & 3PL Facility Oversight
• Liaise with Brand and Supply Chain teams to ensure alignment and stay current on brand implementations, ongoing projects, and evolving processes
• Collaborate with Marketing and internal product teams to support marketing campaigns, seasonal sets, and product launches
• Ensure consistent operating processes and SLA’s across the sites
• Build a comprehensive BCP (Business Continuity Plan)
• Daily oversight of 3PL operations, including ownership and management of LVMH’s relationship with 3PL providers
• Ensure labor cross training and flexibility across the DCC departments
• Manage communication to 3PL between Customer Service, Order Management, and Sales
• Search for, and implement continuous improvement projects across the warehousing operations of the company
• Budget and KPI Leadership: Oversee team budget by ensuring accurate monthly/quarterly guidance and connect marketing actions/investments to brand leading outcomes/KPI's to drive continuous improvement and align with overall corporate performance
• Develop and maintain forecasts and cost models derived from capacity planning
• Reconcile / Approval of 3PL invoices
• Deep understanding of inventory transactions and correlation of the processes between the warehouse management system and Enterprise system
• Lead the inventory analysis and review 3PL cycle counting processes for the site
• Support Distribution network contract management with external partners
• Review the site process for stock adjustments, storage location management and lost stock location management
• IT Systems & Database Understanding
• Maintain compliance of all procedures in line with Internal Audit requirements

People Leadership

• Lead, mentor, and develop a team of supervisors and hourly associates
• Foster a culture of trust, accountability, and collaboration across cross-functional teams.
• Serve as a dynamic and engaging leader, inspiring teams through clear vision, authenticity, and a people-first mindset
• Lead by example with emotional intelligence, active listening, and a consistent commitment to inclusion and empowerment
• Maintain a safe, organized, and secure facility
• Demonstrate transparent leadership by communicating openly and honestly across all levels of the organization, fostering trust, clarity, and alignment on goals and expectations.

SUPERVISION RECEIVED

• Reports to Vice President of Distribution

SUPERVISION EXERCISED

• Manager, E-commerce

 

Qualifications

• College degree, certification, and/or equivalent experience in the field
• 7-10 years management experience
• Very strong analytical skills
• Well-organized and able to multi-task effectively
• Advanced Excel skills
• Experience with inventory management
• Ability to travel as needed to support department operation of the 3PL sites
• Ability to work and influence people across a diverse organization as well as external 3rd party logistics providers
• Experience dealing with stakeholders, senior management, and external influencers
• Project management skills – demonstrated delivery of systems or equipment changes within a logistics environment
• Deals with confidential information and/or issues using discretion and judgment

NOTE: This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

LVMH Beauty brands are a M/F, Disabled and Vet EEO/AA Employer.

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $120,000-$130,000.