Trainer

Position

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.

You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:

Create Passionately

Craft together with joy

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world.

Design your dreams with Dior.

Your Impact:

As the Trainer, you will act as the official image, voice, and hands of Parfums Christian Dior across Fragrance, Skincare, Makeup, and Fashion Accessories. Sharing expertise and passion, you will serve as a role model for our Beauty Consultants and Specialists to inspire, convert, and build sustainable relationships with our clients while maintaining the highest level of expertise.

Job responsibilities

Multi-Category Training and Coaching

• Develop and implement comprehensive training programs covering sales techniques, client engagement, and relationship-building across all categories: Fragrance, Skincare, Makeup, and Fashion Accessories.
• Train, coach, and develop employees on expert product knowledge, storytelling, ritual application techniques, and cross-selling.
• Organize and animate in-class and field training sessions, ensuring follow-up for comprehension and up-to-standard application.
• Utilize various training methods—such as workshops, seminars, and e-learning—to cater to diverse learning styles and needs.
• Continuously evaluate and update training materials to ensure relevance and alignment with Dior brand standards and the evolving luxury retail landscape.

Coaching, Animations & Feedback

• Provide constructive feedback on the sales floor, identifying areas for improvement and offering guidance on luxury retail best practices and clienteling standards.
• Foster a supportive learning environment that encourages open communication, collaboration, and knowledge sharing.
• Support Team Managers in developing their coaching skills to embed a continuous learning culture.
• Animate local events at POS, Masterclasses, and olfactory/beauty workshops, showcasing exceptional public speaking and stakeholder management.

Support Business

• Equip teams with commercial training for identifying sales opportunities, maximizing conversion, link/cross-selling, and overcoming challenges in the field.
• Collaborate with store management and other stakeholders to align training initiatives with overall business objectives and sales targets in line with corporate commercial and training guidelines.
• Contribute to Beauty Consultant motivation and engagement in-store.

Continuous Improvement & Reports

• Stay up-to-date with luxury industry trends, competitor activity, and emerging technologies in retail training.
• Provide structured feedback after training/coaching sessions and debriefs after field visits.
• Adapt to new technologies for tracking and reporting training and coaching metrics.

* The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects

Profile

• Fluent in English (written and spoken); Arabic and French is a plus.
• A minimum of 5 years of experience in retail luxury beauty and training.
• Retail knowledge and sales-oriented mindset with a passion for transmission (technical and practical).
• Exceptional product knowledge across Fragrance, Skincare, Makeup, and Fashion Accessories.
• Strong training, public speaking, and presentation skills.
• Client-centric mindset with a genuine interest in the cosmetic and luxury industry.
• Digital savvy and proficient with computer tools (PowerPoint, Excel, Canva, etc.) and comfortable with video creation/camera presence.
• VIC database management experience is a plus.

Additional information

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.

At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).