Cover - Guerlain

Guerlain - Spa Trainer (Tokyo)

Published on 03.17.2026

Guerlain

リテール

Reference: SSCPC02380

  • Place of employment :

    Chiyoda-Ku, Japan

  • Contrat type :

    正社員

  • Required experience :

    3年以上

  • Work mode :

    フルタイム

Position

Guerlain (Japan) is looking for a Spa Trainer. This role will maximize Institute & Spa sales and elevate brand image by providing training to licensees, SOCIE/ESGP, and Guerlain local retail population as the Guerlain SPA trainer. This position will be reporting to Education & Development Director (Division Head) and located in Tokyo.

Job responsibilities

MAIN RESPONSIBILITIES

Guerlain SPA Trainer

  • Representing the history, heritage and values of Guerlain and to transmit it to our Beauty Experts all over our Retail Population and to our Spa team
  • Be sure to respect the quality of our treatments and all our protocols and processes (Method, customer journey)
  • Coach, follow and motivate local Socie Spa Trainers
  • Check and respect Protocols Safety
  • Organize offline and online local Training sessions
  • Organize Training sessions for SPA and Retail Cabins where there is paid treatments and for Retail Cabins where there is Free treatments
  • Check and follow up of SOCIE/ESGP, Cabins during regular Market visit
  • Help and support with Spa International team to update, create and develop communication tools
  • Train the trainers for non-paid treatments when no one from Skincare training team goes to Paris for updated protocols
  • Insure smooth communication between Local training team and International Spa Training team
  • Check and follow Guerlain Visual Merchandising and Retail Design guidelines at SOCIE/ESGP

AS SPA Expert

  • Perfect Knowledge of Guerlain SPA Protocols and methods
  • To do Treatments for Journalists, VIP, and during masterclasses when necessary
  • Act as Ambassador of Guerlain to transmit Spa Know How

 

INTERNAL WORKING RELATIONSHIPS

  • Sales
  • Marketing & Communication
  • HQ Guerlain SPA Department
  • HQ Guerlain Academy

EXTERNAL RELATIONS

  • SOCIE, Esthetic Salon Guerlain Paris

 

DEVELOPMENT OPPORTUNITIEStrong>

  • Spa Training Manager and in also other LVMH group companies

Profile

  • Education: University graduate
  • Experience: Minimum 5 years’ experience in Salon business at field and/or training.
  • Language: Japanese / English

Additional information

Since 1828, Guerlain has always been about revealing wonders – through the crafting of exceptional, audacious fragrances and beauty products.

We run a transformation at a fast pace and are onboarded on the accelerating elevation journey that will lead us to the clear destination of being the most iconic high perfumery and high cosmetic house in image and products, above the competition, the most exclusive one.

GUERLAIN
MAISON

It all began with Pierre-François-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House’s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House’s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eugénie, Pierre-François-Pascal created his Eau de Cologne Impériale, which he gave to the young bride as a wedding present.Since then, five successive generations of Guerlain perfumers have held the House’s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.
The art of perfume bottles by Guerlain © Pol Baril

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.