Cover - Fresh

Program Training Manager

Published on 01.15.2026

Fresh

零售

Reference: TP03048

  • Place of employment :

    上海, Chinese Mainland

  • Contrat type :

    办公室职位

  • Work mode :

    全职

  • Salary :

    To be negotiated

Position

MAIN OBJECTIVE OF THIS POSITION

设立该职务的基本目的


To deliver retail education programs with strategic mindset based on specific needs of different target group, enable retail team to efficiently transform fresh brand position, skincare expertise and service excellence.


MAIN RESPONSIBILITIES OF THIS POSITION

该职务的主要职责


TRAINING COURSE DEVELOPMENT AND IMPLEMTATION:

§ Customized content：Independently develop training materials that integrate brand positioning, market strategy, professional product knowledge, ensuring content in both professional and practical.

§ Multi-Scenario Execution：leverage blending learning formats (classroom/distant/ E-learning)

§ Quantitative Assessment: Evaluate training effectiveness through tests, sales KPI, practical assessment, then to optimize weak area.

SERVICE STANDARD SETTING AND KPI TRACKING

§ Co-create with HQ on service standard, techniques, tools to ensure service can

help brand to build disability and authority.

§ Service Data & Report management to improve retail team working efficiency.

PROJECT MANAGEMENT

§ Build E-learning platform to improve training efficiency.

§ Mystery Shopper to continuously verify the training results and find service opportunities.

FRESH
MAISON

The most inspiring skincare brand, fresh harnesses nature’s potency from around the world to awaken senses and transform skin. Placing sensoriality at the heart of performance, fresh creates multi-sensorial indulgences that feel as good as they work. The brand was founded as a shop in 1991 by Lev Glazman and Alina Roytberg, creative visionaries driven by their curiosity about natural time-honored remedies and extraordinary experiences for the skin. An LVMH Maison since 2000, fresh today is a global company based in New York offering skincare, lip care, bodycare, and fragrance in over 25 countries. The brand is committed to nurturing the skin of the earth for a thriving, harmonious world that is forever fresh.
Cover - Fresh

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.