Training Manager
Published on 04.20.2026
Bulgari
Retail
Reference: BULG10344
- Place of employment :
Las Vegas, United States
- Contrat type :
Permanent Job
- Required experience :
Minimum 5 years
- Work mode :
Full Time
Position
Position Summary:
Bulgari Corporation of America is looking for a Retail Training Manager for the US Northwest region of our North America network based in Las Vegas, Nevada. This position reports to the Director of Training, North America, and will engage in all training activities to support the assigned territory in North America.
Job responsibilities
Essential Duties:
- Analyze existing content, identifying learning opportunities and support team in creating necessary content to address needs
- Upskill sales teams on watch knowledge including high end complications
- Deploy and reinforce trainings to Store Managers and Client Advisors on Bulgari client experience, selling techniques, Jewelry/Watch/Accessory collections, brand history, and storytelling
- Participate in retail coaching/in-store observation and provide feedback to Store Director and Director, Training North America
- Collaborate on the Onboarding process of all regional retail hires
- Assist in the localization of any training initiatives launched by central training
- Create, monitor, and track store visits to support key regional initiatives
- Partner in the preparation of, execute and follow-up on in-store trainings
- Responsible for the monitoring of all eLearning platforms for assigned market
- Follow-up and build on needs analysis and action plans related to Mystery Shop and Voice of Client initiatives
- Perform any ad-hoc projects as required by management to support the business
- Collaborate with interdepartmental committees or task forces, as necessary
Profile
Key Competencies:
- Minimum of 5 years of sales and/or training in a luxury environment
- Extensive watch knowledge required, supplemental certification with FHH or similar is a plus
- Understanding of competitive watch market with strong knowledge of micro-mechanics
- Supplemental certification with GIA, FHH, or similar a plus
- Knowledge of eLearning platforms
- Knowledge of Microsoft Office applications
- Ability to manage departmental budget contribution and process expense reports in a timely manner
- Ability to navigate various professional environments in an agile manner
- Ability to travel domestically and internationally up to 50%-70% of time
BVLGARI
MAISON
Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living. Through a pioneering vision, the company’s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.
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