Store Manager - Malaga Outlet (M/W)

Position

As a Store Manager for Kenzo store Malaga Outlet, your main missions will be the following: 

Job responsibilities

A business and client developer:
Lead relevant business analysis to implement action plans (VM, products, commercial operations, etc.) to achieve revenue and profitability ambitions
Communicate high quality feedback and reporting to HQ and/or team
Attract, recruit, develop clients (ensure a perfect welcoming and full support of the customer journey)
Know and monitor business environment including local competition
Develop local client data base, contribute to events success and drive individual performance through KPIs analysis (individual and global)

A talent and people developer:
Identify and recruit talents
Assess, develop and promote talents (individual development plans for the team)
Empower and challenge the team (morning briefing, monthly one to one and feedback, individual and collective objectives, coaching, etc.) in coherence with the qualitative and quantitative ambitions of the Maison.
Ensure the autonomy of the team to guarantee a business continuity at any time

A leader:
Lead by example (adopt and irreproachable behavior and remain faithful to the brand image)
Adaptability and flexibility (work effectively in any situation while accompanying change within the Maison, learn to manage complexity and deal with objections)
Know the company’s organization and develop and effective network
Entrepreneurial and solution-oriented mindset

A brand promoter (Clients):
Promote the culture of Kenzo Paris internally and externally (master Kenzo Paris strategy to become a privilege interlocutor, develop relations with business partners – personal shoppers, personal stylists, etc.)
Ensure that the standards of the Point of Sales uphold brand image (VM, cleaning, maintenance, etc.)
Develop a deep fashion culture and awareness (products, fashion trends and competitors)

A process manager:
Ensure that all the processes follow local regulations (HR, security and safety), Store HandBook, CSR
Suggest improvements for current processes to ensure efficiency and effectiveness

Profile

• 3+ years’ experience in a luxury retail environment, with a minimum of 2 years directly managing people.
• Entrepreneurial perspective and ability to succeed in fast changing environments.
• Ability to analyze selling reports and identify business trends and opportunities.
• Clienteling. 
• Proven experience driving positive customer interactions.
• Strong verbal and written communication skills and excellent organizational skills.
• Passion to inspire and influence a team with a high level of integrity and professionalism.
• Flexibility to work a retail schedule including evenings, weekends and holidays.

*This position is open to people with disability*