Cover - Loewe

Client Advisor

Published on 09.04.2025

Loewe

Retail

Reference: LOEW02112

  • Place of employment :

    Singapore, Singapore

  • Contrat type :

    Permanent Job

  • Required experience :

    Beginner

  • Work mode :

    Full Time

Position

About LOEWE

Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.

JOB DESCRIPTION

Role Mission

As a Client Advisor, you will ensure that our clients' service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals. You will be a consistent high performer, delivering both qualitative and quantitative results.

Responsibilities

  • Provide an exceptional customer service experience to each client; greeting, listening, assisting, advising, and exceeding their expectations
  • Exemplify our brand history and heritage
  • Highlight our product categories through your exceptional product knowledge to cross sell and upsell
  • Engage with diverse clients, always putting them at ease to develop long lasting relationships
  • Develop and grow your client book, updating client information on the relevant company tools
  • Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store
  • Actively participate in visual merchandising in accordance with LOEWE’s visual standards
  • Maintain products in an efficient, clean, secure, and organized manner; front and back of house
  • Support with inventory management and ad hoc back of house tasks
  • Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior

Key Requirements

  • Interest in luxury retail, particularly in Leather goods and/or Ready to Wear
  • A deep interest in Fashion, Art, and Culture
  • Enjoys working within a diverse, dynamic team
  • Excels in adapting and connecting with different clients and situations to be a master of client engagement
  • Effective communication skills with the sensitivities to build and maintain a client book
  • Results driven with a commercial mindset without compromising on the Team Player attitude
  • Flexible, adaptable, and collaborative approach to work

LOEWE
MAISON

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.Today, Loewe’s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe’s ideals and vision.Radical and ever-evolving: here’s to another 200 years of Loewe historySince 2013, Jonathan Anderson, Loewe’s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women’s and Men’s collections, Loewe has been further elevated as an influential and global cultural force.At the intersection of fashion, craft and culture, Loewe’s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand’s durability for another 200 years… and more.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.