Specialist - Human Resources

Position

PRIMARY OBJECTIVE

 

Under the role of Specialist – Human Resources, you will provide full support to Hong Kong Human Resources team across all aspects of HR processes and programs. As a generalist, your scope of work will cover the full employee lifecycle – from recruitment and selection, new hire orientation, employee engagement, compensation and benefits administration, to HR operations.

As a key member of the department and business partner, you will be involved in local HR initiatives that directly impact our 400+ retail and office employees under Louis Vuitton Hong Kong. On occasion, there will also be opportunities to gain exposure and support wider regional or group projects.

 

This role directly reports to the Manager – Human Resources, Hong Kong.

 

Job responsibilities

New Hire Orientation

• Deliver exceptional new hire experiences, in accordance with our Louis Vuitton promise and branding guidelines

• Prepare and administer the end-to-end onboarding journey for new hires – from conducting introductory briefings, office and store tours, to helping them integrate soundly and successfully into the Louis Vuitton family

 

Employee Relations & Engagement

• Play a key role in developing and driving employee engagement initiatives

• Assist in planning and drafting effective employee communications. This includes being the responsible person for updating internal Retail Newsletters with the latest HR stories and activities

• Assist in planning and coordinating local employee events – including but not limited to annual parties, team-building activities, CSR initiatives, well-being campaigns and DE&I promotions

• Offer professional consultation and advice to employees, as appropriate

• Follow up on employee enquiries, grievances or labour cases in a timely and professional manner

 

HR Operations & Benefits Administration

• Support the full spectrum of our HR service functions. Play the role of a team-player, ensuring that we deliver excellent people services to our employees, whilst aligning with our strategic business and HR goals

• Help to manage HR systems, maintain database, personnel records and organization charts to ensure data accuracy & integrity.

• Manage work injury-related administrative processes, including case reportings to the Labour Department, coordinating communications with injured employee(s), liaising with insurers, and ensuring compliance with workplace safety regulations

• Maintain and manage our register of employee health checks and grooming benefits. Support in managing the relations and communications with relevant service providers

• Perform and administer other relevant employee benefits

• Handle other HR administrative duties, including data input, paper and digital filings, letter preparations, report writing

• Supplement in regular HR policies, process, pay, benefits and insurance reviews

Talent Acquisition

• Support in sourcing, identifying and attracting top talents in the market – for retail positions and the Louis Vuitton Horizons Retail Management Trainee Program

• Support in coordinating interviews with candidates, ensuring a seamless recruitment process

• Maintain candidate trackers and keep recruitment records up to date

• Maintain knowledge of current recruitment strategies and market trends to ensure brand attractiveness to talents

• Participate in the recruitment and employer branding activities. This includes University Career Fairs and open Recruitment Days.

Profile

KEY REQUIREMENTS & COMPETENCIES 

• Minimum 3 years’ experience in Human Resources in a business partner capacity
• University degree holder – preferably in Human Resources Management or Business Administration
• Experience working in retail, hospitality or service-orientated industries is highly preferred
• Energized by fast-paced environments with a commitment to excellence
• Dynamic, open-minded and outgoing personality
• Detail-oriented, with great organisation and time management skills in order to handle multiple priorities effectively
• Collaborative and proactive team player
• People and service-focused mindset, with the ability to build strong relationships with others
• Honest and responsible in managing confidential employee and company information
• Fluency in spoken and written English and Cantonese
• Good command of Microsoft suite and tools, including Outlook, Word, PowerPoint and Excel