Seasonal Concierge/Client Advisor - Union Square

Position

Louis Vuitton Union Square is looking for a passionate, creative, and driven Concierge/Client Advisor to join our incredible Team.

Job responsibilities

As a Concierge Associate/Client Advisor you will dedicate approximately half of your schedule focused on Client Advisor responsibilities and the other half focused on Concierge hosting responsibilities.

Essential duties and responsibilities of a Client Advisor include:

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

Essential duties and responsibilities of a Concierge include:

• Building a genuine relationship with the Client by determining the Client’s needs and offering direction to appropriate departments and Universes.
• Be the client’s first point of contact within the store and set the tone for the client’s experience while they are with us.

Profile

You will be an ambassador of the Brand, ensuring that following is achieved and/or exceeded in the daily execution of your role. The Client Advisor/Concierge Hybrid will ensure every Client is treated according to the Louis Vuitton promise to build a genuine relationship and cherish the Client’s time spent at the Maison while making sure that each Client is greeted with the highest degree of courtesy and integrity, partnering with the Client Experience team and collaborate with the store team at large to build a seamless client experience and maintaining daily calendar of client appointments and on-going events in-store. The Client Advisor/Concierge Hybrid will proactively reach out to Clients to achieve individual and team goals, secure back-of-house efficiency, and support the business strategy and contribute to enhancing the Client Experience in store.

The appointed candidate will be offered an hourly rate within the range of USD $23-28 plus the opportunity for commission, various paid time off programs*, two retirement plans both with employer contributions*, and employee discount/perks. ​*pending hours worked​.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.