Digital Projects Intern - 6 Months

Position

Louis Vuitton is seeking a Digital Projects Intern to assist with all aspects of user acceptance testing to ensure our digital platforms meet industry standards and deliver outstanding client experiences. You will collaborate closely with various teams to refine processes and maintain product excellence from inception through rollout.

As a Digital Projects Intern, you will also ensure Louis Vuitton’s continued status as a leading luxury innovator by benchmarking, challenging, and contributing your ideas while also testing our current tools & systems. Finally, you will report on the progress made & areas of improvement.

Job responsibilities

Responsibilities, include but are not limited to:

• Partner and collaborate with cross functional teams to ensure standard processes and maintain quality of service for customer experience.
• Drive product excellence through end-to-end testing, reporting, and tracking of defects and technical issues while always looking to improve processes within the team.

• Conducts extensive testing to ensure products perform according to user requirements and within established guidelines.
• Act as the point of contact for User Acceptance Testing processes. Responsibilities include publication of stakeholder opt-in/opt-out for each UAT and run book preparation.
• Facilitate meetings with partners throughout the testing process.
• Accurately document and report any defects or inconsistencies discovered during testing.
• Provide feedback on the user experience, usability, and overall quality of the e-commerce platform.
• Maintain clear and concise documentation of the testing process, results, and any issues encountered.
• Perform ad-hoc testing to explore the system and identify potential issues that may not be covered by formal test cases.
• Benchmark within luxury industry and outside to offer innovative, out-of-the-box ideas.
• Build ad-hoc presentations on various digital, omnichannel & innovative topics.
• Ensure key metrics are followed and communicated accurately.

Profile

The ideal candidate will be a graduate/under-graduate student, or recent graduate, with interest in project management, working independently and cross functionally across internal and external partners. We welcome applicants with high level of curiosity, an innovative mindset, detail oriented and clear communication skills. Familiarity with Agile/Scrum methodology and fluent in French are a plus.

Compensation

• Undergraduate Interns will be compensated at: $20/hour
• Graduate Interns will be compensated at $25/hour

Criteria

• Currently enrolled undergraduate/graduate student pursuing a degree in related field of study
• Able and willing to work at assigned location or able and willing to relocate to NYC
• We are open to students/graduates available full-time - 6 months and able to start early October 2025
• Legally authorized to work in the US

The position requires 4 days per week on site in the Louis Vuitton Corporate Office, located in the heart of Midtown, Manhattan.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.